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The purpose of this repository is to collect SocialEngine PHP public feature requests.
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Dashes In Profile Questions #26

Open DonnaScriptTechs opened 7 years ago

DonnaScriptTechs commented 7 years ago

From @Elshara on August 10, 2016 3:31

(Thanks for reporting an issue! Please make sure you click the link above to view the issue guidelines, then fill out the blanks below.)

What are the steps to reproduce this issue?

  1. … Create a profile.
  2. … View your profile.
  3. … Look under profile fields for your information.

    What happens?

… Dashes appear quite at random making it hard to identify what someone is saying. It happens in between words and so copying links for example don't work via highlight. But if you go to edit your profile information, the dashes don't appear.

What were you expecting to happen?

… No dashes be present when viewing member profiles.

Any logs, error output, etc?

(If it’s long, please paste to https://ghostbin.com/ and insert the link here.) 

Paste Log Here

Any other comments?

… The dash character f­or some reason cannot be copied here t­o show you s­o I'm ad­ding i­t a­t rando­m.

What versions of software are you using?

Operating System: … Windows 10 latest Firefox Version

SocialEngine PHP Version: … 4.8.12

Copied from original issue: SocialEngine/phpv4-issues#475

DonnaScriptTechs commented 7 years ago

From @Khushboo016 on August 12, 2016 12:39

Hi @Elshara , Please attach a screenshot showing the issue, so we can guide better.

Thanks!

DonnaScriptTechs commented 7 years ago

From @Elshara on August 12, 2016 19:7

Here's some more information about the issue. When you create a text or multi line text area for profile information, when viewing the profile, dashes appear in those specific fields. On 12/08/2016, Khushboo016 notifications@github.com wrote:

Hi @Elshara , Please attach a screenshot showing the issue, so we can guide better.

Thanks!

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-239435343

DonnaScriptTechs commented 7 years ago

From @Khushboo016 on August 16, 2016 10:54

Hi @Elshara , Please attach a screenshot here showing the random dashes which you are referring here, so that we can address the exact issue and can resolve the same.

Thanks!

DonnaScriptTechs commented 7 years ago

From @Elshara on August 16, 2016 15:48

Screenshot won't work in this case because the dashes show up as an invisible character for some reason. But they exist but only on the profile questions page if someone writes in a multiple line text area and is viewing a profile with text posted there.

On 16/08/2016, Khushboo016 notifications@github.com wrote:

Hi @Elshara , Please attach a screenshot here showing the random dashes which you are referring here, so that we can address the exact issue and can resolve the same.

Thanks!

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-240069868

DonnaScriptTechs commented 7 years ago

From @Khushboo016 on August 17, 2016 12:13

Hi @Elshara , I've checked this issue on my localhost, but I did not observe any random dashes in between the text when I copied it from Profile Info section and pasted the same in text editor Gedit. Below are the screenshots showing how the text looks in the Profile Info section and how it looks when pasted in a text editor:

profile_information

editor-gedit

So, please help us in reproducing the same issue at our end.

Thanks!

DonnaScriptTechs commented 7 years ago

From @Elshara on August 17, 2016 13:43

A part of the problem is in this file. /application/modules/Fields/View/Helper/FieldTextarea.php The multiple line text area references chunks of text cut off by the same character that is appearing in profile questions if someone writes a piece of text longer than the cut off limit. The cut off limit shouldn't be there at all. But that isn't the only place where the cut off dash issue appears, as it also appears in the FieldText.php file in the same folder. Unfortunately, I haven't figured out where the code is to stop this from happening. It is those two fields the single line and multiple line text area that causes the dashes to be viewed if pasted such as when people add links, the links won't copy properly.

On 17/08/2016, Khushboo016 notifications@github.com wrote:

Hi @Elshara , I've checked this issue on my localhost, but I did not observe any random dashes in between the text when I copied it from Profile Info section and pasted the same in text editor Gedit. Below are the screenshots showing how the text looks in the Profile Info section and how it looks when pasted in a text editor:

profile_information

editor-gedit

So, please help us in reproducing the same issue at our end.

Thanks!

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-240393343

DonnaScriptTechs commented 7 years ago

From @Khushboo016 on August 22, 2016 12:10

Hi @Elshara , It would be great if you can show us the dashes that appears, as we are not able to reproduce this issue at our end even after adding a long URL into a multi-line text input field as shown below:

long_url

no_random_dashes1

So, please provide us the exact steps to reproduce this issue at our end.

Thanks!

DonnaScriptTechs commented 7 years ago

From @Elshara on August 22, 2016 13:0

You know exactly what I'm talking about. Stop the run around game and the canned responses because you were able to reproduce the exact same issue in this thread. https://github.com/SocialEngine/phpv4-issues/issues/468 I posted this independently of that report only after I posted it did I see it was there. This means either my explanation isn't good enough or you're trying to confirm the exact same steps I took to have the same issue appear. It's been said in different wording a lot in this thread and in the other. So let me walk you through it once more. Go to profile questions. Create a new question. Call it whatever say Websites I'm On for example. Make it a multiple line text field. Save the profile question. Go to site settings. Click on performance cache. Click clear cache. Go to edit my profile on your own profile or home page. Fill in the question. Save changes. Go to your profile page. Scroll down to where you'd paste in the link. Try to click on it. Try copying it in your browsers address bar. Try pasting it in a text editor as plain text. If you're telling me you don't see dashes then it means only some installations of SE do. That means it wouldn't hurt to update the installation package or right here on git hub before a major version is released that a particular issue has been fixed and it wouldn't hurt to run the upgrade package to fix the issue if it is something bothering a social engine admin. Notifications of whether or not an issue is fixed or is in progress would help lot to bring communication forward even if it is just to the creator of that issue so that we aren't sitting here hanging trying to say the same thing in different independent research, only to find some people get heard, not others. Please correct me if I'm misunderstood in my thinking.

On 22/08/2016, Khushboo016 notifications@github.com wrote:

Hi @Elshara , It would be great if you can show us the dashes that appears, as we are not able to reproduce this issue at our end even after adding a long URL into a multi-line text input field as shown below:

long_url

no_random_dashes1

So, please provide us the exact steps to reproduce this issue at our end.

Thanks!

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-241393817

DonnaScriptTechs commented 7 years ago

From @Elshara on August 22, 2016 13:13

Here's another screen shot.

On 22/08/2016, Elshara sourceminded@gmail.com wrote:

You know exactly what I'm talking about. Stop the run around game and the canned responses because you were able to reproduce the exact same issue in this thread. https://github.com/SocialEngine/phpv4-issues/issues/468 I posted this independently of that report only after I posted it did I see it was there. This means either my explanation isn't good enough or you're trying to confirm the exact same steps I took to have the same issue appear. It's been said in different wording a lot in this thread and in the other. So let me walk you through it once more. Go to profile questions. Create a new question. Call it whatever say Websites I'm On for example. Make it a multiple line text field. Save the profile question. Go to site settings. Click on performance cache. Click clear cache. Go to edit my profile on your own profile or home page. Fill in the question. Save changes. Go to your profile page. Scroll down to where you'd paste in the link. Try to click on it. Try copying it in your browsers address bar. Try pasting it in a text editor as plain text. If you're telling me you don't see dashes then it means only some installations of SE do. That means it wouldn't hurt to update the installation package or right here on git hub before a major version is released that a particular issue has been fixed and it wouldn't hurt to run the upgrade package to fix the issue if it is something bothering a social engine admin. Notifications of whether or not an issue is fixed or is in progress would help lot to bring communication forward even if it is just to the creator of that issue so that we aren't sitting here hanging trying to say the same thing in different independent research, only to find some people get heard, not others. Please correct me if I'm misunderstood in my thinking.

On 22/08/2016, Khushboo016 notifications@github.com wrote:

Hi @Elshara , It would be great if you can show us the dashes that appears, as we are not able to reproduce this issue at our end even after adding a long URL into a multi-line text input field as shown below:

long_url

no_random_dashes1

So, please provide us the exact steps to reproduce this issue at our end.

Thanks!

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-241393817

DonnaScriptTechs commented 7 years ago

From @Khushboo016 on August 23, 2016 13:24

Hi @Elshara , Regarding "you were able to reproduce the exact same issue in this thread #468": In the thread https://github.com/SocialEngine/phpv4-issues/issues/468, I confirmed that I was able to reproduce the issue that the links that get created are not clickable but I was never been able to see any random dashes when copied those links to any text editor. There has always been a confusion regarding the issue of random dashes.

Regarding "If you're telling me you don't see dashes then it means only some installations of SE do": If this issue is appearing in your installation then please just attach a screenshot showing the random dashes that appear on pasting the link in a text editor similar to the screenshot that I have attached of the text-editor gedit in which no random dashes are there in the link I pasted.

Thanks!

DonnaScriptTechs commented 7 years ago

From @Elshara on August 23, 2016 21:19

Did you not see the screenshot I attached after I responded? I will attach a new one if you can't see it. I think I uploaded one a few times. Yes links aren't clickable either. But the dashes are there.

On 23/08/2016, Khushboo016 notifications@github.com wrote:

Hi @Elshara , Regarding "you were able to reproduce the exact same issue in this thread

468":

In the thread https://github.com/SocialEngine/phpv4-issues/issues/468, I confirmed that I was able to reproduce the issue that the links that get created are not clickable but I was never been able to see any random dashes when copied those links to any text editor.

Regarding "If you're telling me you don't see dashes then it means only some installations of SE do": If this issue is appearing in your installation then please just attach a screenshot showing the random dashes that appear on pasting the link in a text editor similar to the screenshot that I have attached of the text-editor gedit in which no random dashes are there in the link I pasted.

Thanks!

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-241728780

DonnaScriptTechs commented 7 years ago

From @Khushboo016 on August 26, 2016 7:33

Hi @Elshara , It seems that the screenshot was not attached successfully, so please attach it again.

Thanks!

DonnaScriptTechs commented 7 years ago

From @Elshara on August 26, 2016 14:47

Here is the screenshot.

On 26/08/2016, Khushboo016 notifications@github.com wrote:

Hi @Elshara , It seems that the screenshot was not attached successfully, so please attach it again.

Thanks!

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-242652255

DonnaScriptTechs commented 7 years ago

From @Khushboo016 on August 27, 2016 11:0

Hi @Elshara , There is no screenshot attached in your reply.

DonnaScriptTechs commented 7 years ago

From @Elshara on August 27, 2016 13:29

I attached it via email and it shows up for me when I view the email thread.

On 27/08/2016, Khushboo016 notifications@github.com wrote:

Hi @Elshara , There is no screenshot attached in your reply.

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-242910743

DonnaScriptTechs commented 7 years ago

From @eugene-wh on August 29, 2016 9:29

@Elshara I don't see the screenshot either (sorry for breaking into the thread)

DonnaScriptTechs commented 7 years ago

From @Elshara on August 29, 2016 16:11

That's okay. It's an issue with Github not posting the screenshots via email. I don't know why it's not posting it. I'll try and post it from the web, maybe that will work.

On 29/08/2016, Eugene Sutula notifications@github.com wrote:

@Elshara I don't see the screenshot either (sorry for breaking into the thread)

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-243077492

DonnaScriptTechs commented 7 years ago

From @Elshara on August 29, 2016 16:13

2016-08-26

DonnaScriptTechs commented 7 years ago

From @Elshara on August 29, 2016 16:13

That is the latest photo I took.

DonnaScriptTechs commented 7 years ago

From @Khushboo016 on September 6, 2016 10:56

Hi @Elshara , I'm not able to figure out any random dashes in the screenshot you've attached. Please highlight or mark them in the screenshot if you can see any.

Thanks!

DonnaScriptTechs commented 7 years ago

From @SpiritWolfie on September 28, 2016 18:50

@Khushboo016

They do appear in notepad, but it takes some work to get it to appear, and I have confirmed this myself personally, I think what some of us need to start doing is getting together and making a list of problems and getting video recordings of our screen on how we go about getting these results ,that way you can watch a video on how to reproduce it, and then any missing details can be explained. (Such as I used Ctrl+C or highlighted and right clicked and copyied for example, but I can confirm that there are invisable dashes and I have reported this with Screenshots in the past, its in one of my closed bug reports I believe? if you want to see the screenshots of it in action.

I also confirmed this issue on your demo site as well

DonnaScriptTechs commented 7 years ago

From @Elshara on September 29, 2016 5:9

It'll probably never get fixed if it can't be reproduced.

On 28/09/2016, SpiritWolfie notifications@github.com wrote:

@Khushboo016

They do appear in notepad, but it takes some work to get it to appear, and I have confirmed this myself personally, I think what some of us need to start doing is getting together and making a list of problems and getting video recordings of our screen on how we go about getting these results ,that way you can watch a video on how to reproduce it, and then any missing details can be explained. (Such as I used Ctrl+C or highlighted and right clicked and copyied for example, but I can confirm that there are invisable dashes and I have reported this with Screenshots in the past, its in one of my closed bug reports I believe? if you want to see the screenshots of it in action.

I also confirmed this issue on your demo site as well

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-250263134

DonnaScriptTechs commented 7 years ago

From @SpiritWolfie on September 29, 2016 5:18

@Elshara

The issue is and I don't want to sound disrespectful but I'm going to bluntly say it

some of these people have no clue how to actually test this stuff, so they try 1-2 things and call it 'attempting to reproduce' and mark it as unreproduceable when I can sit here and consistently reproduce the problem repeatedly over and over on more then 3 computers, (Even on a freshly installed SE/ freshly installed computer, etc'

and that's why this becomes a issue, if you have User A trying to reproduce this stuff but doesn't think outside the box and willing to try things a few different ways then the 'norm/standard way' things will never be found or figured out, This is still a issue even currently and I can still 'easily' reproduce this problem in both 'urls/&/the dashes problem' and simply copying and pasting links from the activity feed on both a plugin version of SE and a none...Here's the previous thing I got into a heated argument with them about https://github.com/SocialEngine/phpv4-issues/issues/419 this is completly related to this thread and the one you referenced of mine (With urls) it's all tied into each other as this problem is global and not just specif.

DonnaScriptTechs commented 7 years ago

From @Elshara on September 29, 2016 6:42

Just paste the text into note pad and then load up a text to speech program and see if it reads the words incorrectly. Problem duplicated.

On 28/09/2016, SpiritWolfie notifications@github.com wrote:

@Elshara

The issue is and I don't want to sound disrespectful but I'm going to bluntly say it

some of these people have no clue how to actually test this stuff, so they try 1-2 things and call it 'attempting to reproduce' and mark it as unreproduceable when I can sit here and consistently reproduce the problem repeatedly over and over on more then 3 computers, (Even on a freshly installed SE/ freshly installed computer, etc'

and that's why this becomes a issue, if you have User A trying to reproduce this stuff but doesn't think outside the box and willing to try things a few different ways then the 'norm/standard way' things will never be found or figured out, This is still a issue even currently and I can still 'easily' reproduce this problem in both urls and simply copying and pasting links from the activity feed on both a plugin version of SE and a none...Here's the previous thing I got into a heated argument with them about https://github.com/SocialEngine/phpv4-issues/issues/419 this is completly related to this thread and the one you referenced of mine (With urls) it's all tied into each other as this problem is global and not just specif.

You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/SocialEngine/phpv4-issues/issues/475#issuecomment-250372602

DonnaScriptTechs commented 7 years ago

I can reproduce this issue and have a screenshot of it by using Beyond Compare, one of my favorite programs.

  1. Get a Youtube link.
  2. Enter that in a multi-line profile question.
  3. View your profile and copy the link.
  4. Put the link on the left in the Beyond Compare Screen.
  5. Put the original Youtube link in the right of the Beyond Compare Screen.

You will see the following: https://ww­-w.youtube.­-com/watch?­-v=43EBrXYj-­OVc

link bug profile

I'm going to add this as a separate bug report to see if we can do anything for this as it stops accessibility readers from properly reading the links and so those with sight impairments will not be able to use the fields.

DonnaScriptTechs commented 7 years ago

I will note that even setting the profile question to use "Show on member profiles with links" doesn't work. I'm adding this report to the one we have open for that as the fix needs to encompass this situation.

DonnaScriptTechs commented 7 years ago

Marked enhancement as it is working as designed but we need to improve it for our next release (after 4.9.2) .