Unable to reach Whisper, ensure that it is running, or the WHISPER_BASE_URL variable is set correctly

[jamhea23]

both urls are the same

[SociallyIneptWeeb]

It might be your firewall blocking requests from that public IP address

[jamhea23]

Already did it beforehand. Are there any problems you have in mind?

[SociallyIneptWeeb]

Maybe restart your python program? The WHISPER_BASE_URL will not be updated if the python program is running and you edit the .env file while it is running, you will need to restart it

[jamhea23]

Maybe restart your python program? The WHISPER_BASE_URL will not be updated if the python program is running and you edit the .env file while it is running, you will need to restart it

how did u unblock ngrok in firewall? i already checked the outbound rules but there are no IPs blocked.

[SociallyIneptWeeb]

Try visiting the public URL on your web browser. You should be able to see a JSON response of status: ok. If so, you should be able to connect to it. If not, your firewall might be blocking it from inbound rules

[jamhea23]

Try visiting the public URL on your web browser. You should be able to see a JSON response of status: ok. If so, you should be able to connect to it. If not, your firewall might be blocking it from inbound rules

done. guess firewall is okay ig.

[jamhea23]

Try visiting the public URL on your web browser. You should be able to see a JSON response of status: ok. If so, you should be able to connect to it. If not, your firewall might be blocking it from inbound rules

dunno if its significant but i found this error

[SociallyIneptWeeb]

Have you pip installed the requirements.txt?

[jamhea23]

Have you pip installed the requirements.txt?

yep