create printer - some vendors are not found

[HAndreasH]

Is there an existing issue for this problem?

• [X] I have searched the existing issues

OrcaSlicer Version

2.1.0-alpha

Operating System (OS)

Windows

OS Version

Win 11

Additional system information

No response

Printer

Ender 3 pro

How to reproduce

create printer/nozzle dialog some vendors are not selectable noticed it by selecting Creality

Actual results

error message: The model was not found; please reselect vendor.

Expected results

select model from vendor

Project file & Debug log uploads

debug_Wed_May_29_16_44_26_17932.log.zip

Checklist of files to include

• [ ] Log file
• [ ] Project file

Anything else?

No response

[HAndreasH]

just tested in V2.1.0-beta, same result

[bistory]

Same issue with Bambulab, Comgrow, "Custom Printer", Elegoo, Flashforge, FlyingBear, Folgertech, InfiMech, Kingroon, "Orca Arena Printer", Peopoly, Prusa, Qidi, Raise3D, SecKit, Tronxy, Twotrees, UltiMaker, Vivedino, Voxelab, Vzbot and Wanhao printers. I guess there is something missing in the profiles.

[HAndreasH]

still not working in V2.1.0-rc

[Highcooley]

Same on Linux.

[rkaneknight]

I'm seeing the same issue. If anyone else sees this when searching for a solution, I found that I can still add an additional printer if I click on the left side printer dropdown and "Select/Remove Printers (system presets)". At least this dialog works as expected.

[duesk]

same on Mac

[Roofstalker]

Same issue on Win 11

[HAndreasH]

I'm seeing the same issue. If anyone else sees this when searching for a solution, I found that I can still add an additional printer if I click on the left side printer dropdown and "Select/Remove Printers (system presets)". At least this dialog works as expected.

something seems to be wrong here with database query i think we have to be patient until someone finds the time to fix the problem until then we can easily use the work around

[shnlmn]

Just downloaded OrcaSlicer_Windows_Installer_V2.1.1.exe and am having the exact same issue.

[HAndreasH]

However, the bug has still not been fixed in the current developer build. You can of course add printers as described in the previous comment from rkaneknight already

[Stormwing01]

Still not fixed

[rtm7777]

Tried to connect bambu for the first time, same issue

[LukasExemplar]

Same issue.

[Bassadin]

Same issue here.

[octico]

Bug still persists in 2.2.0

[octico]

I'm seeing the same issue. If anyone else sees this when searching for a solution, I found that I can still add an additional printer if I click on the left side printer dropdown and "Select/Remove Printers (system presets)". At least this dialog works as expected.

Confirmed this workaround is valid.

[idoraz1]

hey guys! just solved it!. i am using orca slicer 2.1.0 choose "Select/Remove Printers (system presets)" then add the printer you want and then close and open orca. now the printer profile should be available.