Virtual Camera install fails on fresh install of nightly build 2.2.0-beta

msteele999 commented 2 months ago

Is there an existing issue for this problem?

[X] I have searched the existing issues

OrcaSlicer Version

2.2.0-beta

Operating System (OS)

Windows

OS Version

Windows 11

Additional system information

No response

Printer

Bambu Lab X1

How to reproduce

uninstall existing version of OrcaSlicer and Bambu Studio
delete c:\users\myuser\appdata\roaming\orcaslicer directory
install nightly OrcaSlicer build
complete wizard setup including Bambu network setup
authenticate with google and sync preset, filaments, etc.
go to Device
go to Camera Settings
select Go Live
asked to install the virtual camera tools
error: "Failed to install the plug-in. Please check whether it is blocked or has been deleted by anti-virus software."
I've attempted to install with Windows Defender disabled with not change.

Actual results

Fails to install the virtual camera tools

Expected results

Should install the virtual camera tools

Project file & Debug log uploads

log.zip

Checklist of files to include

[X] Log file
[ ] Project file

Anything else?

No response

msteele999 commented 2 months ago

Update: I am not able to start the camera either - "Player is malfunctioning. Please reinstall the system player [2:2]"

msteele999 commented 2 months ago

Update: If I install the latest Bambu Studio, the watch camera in OrcaSlicer begins working and warns that it needs to register a DLL for Orcaslicer, which it does. Additionally Go Live does not prompt for the virtual camera tools - however there is still no cameratools directory created in the OrcaSlicer directory.

There seems to be some cross pollination happening between OrcaSlicer and Bambu Studio

Here is another log summary: log (2).zip

SturmB commented 1 month ago

I have this same issue on a fresh install of the stable 2.1.1 version.

It seems to be complaining about networking tools, even though those are already installed just fine; it's the camera tools that need to be installed.

Thankfully, I still have Bambu Studio installed with the camera tools, so I was able to perform the following steps and get it working in OrcaSlicer:

Shut down OrcaSlicer
Copy over the cameratools directory and its contents from %APPDATA%\BambuStudio to %APPDATA%\OrcaSlicer
Start up OrcaSlicer and try enabling "Go Live" again

johann-miller commented 2 weeks ago

Thankfully, I still have Bambu Studio installed with the camera tools, so I was able to perform the following steps and get it working in OrcaSlicer:
1. Shut down OrcaSlicer

2. Copy over the `cameratools` directory and its contents from `%APPDATA%\BambuStudio` to `%APPDATA%\OrcaSlicer`

3. Start up OrcaSlicer and try enabling "Go Live" again

Thank you! I was having this same issue with OS 2.1.1 and this fixed it.

SoftFever / OrcaSlicer