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SpacyNG / pwm

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cannot set responses #12

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Click on Setup Password Responses
2. Log in
3.

What is the expected output? What do you see instead?
Rather than allow me to enter responses and then confirm/save them, instead 
when it bring me to the page to enter questions/responses I see an error 
"Unable to communicate with server. Continue when ready.".  If I enter 
responses and then click Save Responses it just dumps me back to the login 
screen

What version of the product are you using? On what operating system?
latest release of pwm, on sles 11

Please provide any additional information below.
This cropped up after I set a test user to allow them to right to the 
pwmResponseSet attribute.  Before I changed that it would allow me to enter and 
save responses but would also give an unknown error when trying to write to 
ldap source.

Other aspects of pwm seem to work fine (change password or forgot password)

Original issue reported on code.google.com by steve.bo...@gmail.com on 18 Jun 2010 at 5:25

GoogleCodeExporter commented 9 years ago 
Please configure log4jconfig.xml to "TRACE" level, and post the log 
(catalina.out if using tomcat) contents of the error here.

Original comment by jrivard on 18 Jun 2010 at 5:29

GoogleCodeExporter commented 9 years ago 
I must have been doing something weird, because after I changed the logging 
level i have been unable to re-create the issue.  Maybe restarting tomcat fixed 
the issue.

For accounts with proper rights to the pwmResponseSet attribute, the changes 
are saved properly.  For those that don't have this ACL set we get an "unknown 
error" which is expected when it cannot right back via LDAP to the above 
mentioned attrib.

Original comment by steve.bo...@gmail.com on 22 Jun 2010 at 7:19

GoogleCodeExporter commented 9 years ago

Original comment by jrivard on 22 Jun 2010 at 9:06

GoogleCodeExporter commented 9 years ago 
I too am experiencing this issue, exactly as described above.  I am attaching 
the requested log file.  

In the log at 13:02:03 was a successful setting of responses.  Then at 13:02:46 
a second attempt was made and failed. 

After a restart of the tomcat5 server, the first attempt at setting Responses 
is successful.  Any user can do it.  After that, anyone trying to set their 
responses gets the "Unable to communicate with server. Continue when ready." 
message and when submitting the responses they are directed to login again.

I hope this all makes sense, and please tell me if I can provide any further 
information on this issue.

Original comment by mfox%aug...@gtempaccount.com on 13 Oct 2010 at 9:19

Attachments:

GoogleCodeExporter commented 9 years ago 
I too am experiencing this issue, exactly as described above.  I am running PWM 
version 1.4.3 b922, and I am attaching the requested log file.  

In the log at 13:02:03 was a successful setting of responses.  Then at 13:02:46 
a second attempt was made and failed. 

After a restart of the tomcat5 server, the first attempt at setting Responses 
is successful.  Any user can do it.  After that, anyone trying to set their 
responses gets the "Unable to communicate with server. Continue when ready." 
message and when submitting the responses they are directed to login again.

I hope this all makes sense, and please tell me if I can provide any further 
information on this issue.

Original comment by mfox%aug...@gtempaccount.com on 13 Oct 2010 at 9:20

Attachments: