SparkDevNetwork / Rock

An open source CMS, Relationship Management System (RMS) and Church Management System (ChMS) all rolled into one.
http://www.rockrms.com
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Adding and Editing Metrics #4967

Closed asdf1nit closed 2 years ago

asdf1nit commented 2 years ago

Prerequisites

A Picture Is worth a Thousand Words

image

Description

When trying to add a new metric the page times out. When trying to edit an existing metric the page times out.

Steps to Reproduce

Adding a new Metric

  1. Go to Tools > Metrics
  2. Click the + button to add a new metric
  3. Page shows the loading animation for a while and times out

Editing an existing Metric

  1. Go to Tools > Metrics
  2. Select an existing metric
  3. Click Edit
  4. page shows loading animation for a while and times out

Expected behavior:

You should be able to add or edit a Metric

Actual behavior:

You can neither add nor edit a Metric

Versions

mikedotmundy commented 2 years ago

I am on v13.2 and I am not seeing this issue.

asdf1nit commented 2 years ago

I'm having this issue on my dev server and can duplicate it on the demo site.

asdf1nit commented 2 years ago

After testing again, it seems to be something in my browser, using a private\incognito window resolved it.

JRichmond27 commented 1 year ago

@asdf1nit Were you able to narrow down exactly what was causing this? I was running into the same issue, and after some troubleshooting, I found it was caused by my ad blocker browser extension (uBlock Origin).

While the extention was active, I got a "blocked by client" error message as soon as I clicked Add or Edit: image

After I disabled the extention for our internal Rock site, the error went away and the page loaded right up.

asdf1nit commented 1 year ago

I was able to determine the issue and have had the same issue as you in the past. Ad blockers (ubBock Origin and the like), and other programs that can filter traffic, Cloudflare, network-based ad blockers(piHole, pfBlockerNG), network-based ids\ips(bro, suricata, snort) can cause issues with any site if not properly configured.

If you are using any of these things and are experiencing issues with certain functions of rock this is the first place I look. I find it's mostly in post back actions when clicking a save\update button, just depends on where you are in rock.