Closed mikedotmundy closed 7 months ago
Thanks for this report @mikedotmundy . Can you share your job's settings (namely the timeout and other advanced settings) or a screenshot:
We're working with church experiencing this same issue but they are still on version 14.3. They are currently running DB in an elastic pool. Our plan is to move their DB out of the elastic pool, increase the timeout setting and temporarily increase their DTU's to see if we can get the job to complete successfully.
We've determined this was an issue with an under-provisioned test environment compared to the production environment, so we're going to go ahead and close this issue.
Thank you, @mikedotmundy, for being so quick to test locally and verify this morning. And thank you, @azturner, for confirming this was an issue before Rock v16.3, most likely related to server provisioning in that case as well.
Another way to "fix" this would be to increase the Command Timeout value for this job, although that could be a bit of a moving target. It really just seems to boil down to a larger and more complex database needing either more time to complete this maintenance work or more server resources to get the work done more quickly.
Description
Our Database Maintenance Job has timed out every morning since updating to v16.3 Alpha. It is scheduled to run at 2:30AM EST, and it has been failing each time after running for about 17-19 minutes.
This job is running successfully in our production instance on v16.2, and takes anywhere from 8-15 min to complete.
Exception from when job runs automatically, at scheduled time:
Exception Description:
Stack Trace:
Exception when job is run manually:
Exception Description:
Stack Trace:
Actual Behavior
Database Maintenance Job Times Out and Fails.
Expected Behavior
Database Maintenance Job should run successfully.
Steps to Reproduce
Issue Confirmation
Rock Version
v16.3
Client Culture Setting
en-US