Null Reference when sending via email wizard

[htaljaard]

Description

Object Null Reference when sending new communication via wizard. Note - SendGrid Communication Transport is enabled.

Actual Behavior

When sending any email - based on any template from the mail wizard, I get the error in the description.

Expected Behavior

No Error should show up and email should go through.

Steps to Reproduce

• Go to People > New Communication.
• Pick List, click Next
• Enter Name
• Select Template (Error Appears)

Issue Confirmation

• [X] Perform a search on the Github Issues to see if your bug or enhancement is already reported.
• [X] Reproduced the problem on a fresh install or on the demo site.

Rock Version

Rock McKinley 15.5 (1.15.5.1)

Client Culture Setting

en-GB

[unlearnd]

@htaljaard

I think this may be a configuration issue, can you check that the SendGrid Communication Transport is selected for the Transport Container in the Communication Transports block?

I believe this Null Reference exception will be thrown only when there are no active Communication Mediums and/or no active Communication Transports.

[unlearnd]

@htaljaard Please let us know if the steps mentioned in the comment above don't resolve your issue.

[htaljaard]

Hi all, especially @unlearnd

I am so sorry - completely lost track of this one.

We solved the issue, you were correct. But, strangely enough, it had something to do with the SMTP config, even though we were using SendGrid (I wasn't involved with the fix, sorry).

Thanks for all your help.