Ask Chip not working for me

[Brett-McCalla]

Description

It gives me the error widget.getcody.ai sent an invalid response

Actual Behavior

It gives me the error widget.getcody.ai sent an invalid response

Expected Behavior

I should be able to ask chip a question and get a response

Steps to Reproduce

• Go to https://community.rockrms.com/askchip
• see error

Issue Confirmation

• [X] Perform a search on the Github Issues to see if your bug or enhancement is already reported.
• [X] Reproduced the problem on a fresh install or on the demo site.

Rock Version

Rock McKinley 16.4 (1.16.4.4)

Client Culture Setting

en-US

[chead4]

@Brett-McCalla Hi Brett - I haven't been able to recreate the error in Ask Chip. I'll be closing this issue for now, but if you continue to experience an error, feel free to reach out.

[Brett-McCalla]

Hello Colleen,

I am still not able to access ask chip. My security software says that the widget.getcody.ai is phishing.

Is there a url that goes with the plugin that I could whitelist to allow it through our system?

Thanks!

Brett McCallahttp://www.prairielakeschurch.org/ IT Coordinator Central Services Prairie Lakes Churchhttp://www.prairielakeschurch.org/ Office: 319.266.2655 Extension: 319-305-0822 Cell: 319-464-7255

From: Colleen Head @.> Sent: Wednesday, September 18, 2024 3:17 PM To: SparkDevNetwork/Rock @.> Cc: Brett McCalla @.>; Mention @.> Subject: Re: [SparkDevNetwork/Rock] Ask Chip not working for me (Issue #6014)

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@Brett-McCallahttps://github.com/Brett-McCalla Hi Brett - I haven't been able to recreate the error in Ask Chip. I'll be closing this issue for now, but if you continue to experience an error, feel free to reach out.

— Reply to this email directly, view it on GitHubhttps://github.com/SparkDevNetwork/Rock/issues/6014#issuecomment-2359327594, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BIB3PPBWJKHNFCKIJQOY4U3ZXHNTNAVCNFSM6AAAAABOOJDQLSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJZGMZDONJZGQ. You are receiving this because you were mentioned.Message ID: @.***>

[chead4]

@Brett-McCalla Hi Brett - I will get back to you shortly.

[chead4]

@Brett-McCalla Hi Brett - Please try adding *.getcode.ai to your security software and see if it helps resolve the issue.

[Brett-McCalla]

I am not sure if you did something on your end of things but it is now working on our end and we did not have to enter the *.getcode.ai to our software.

Thank you!

Brett McCallahttp://www.prairielakeschurch.org/ IT Coordinator Central Services Prairie Lakes Churchhttp://www.prairielakeschurch.org/ Office: 319.266.2655 Extension: 319-305-0822 Cell: 319-464-7255

From: Colleen Head @.> Sent: Thursday, September 26, 2024 4:57 PM To: SparkDevNetwork/Rock @.> Cc: Brett McCalla @.>; Mention @.> Subject: Re: [SparkDevNetwork/Rock] Ask Chip not working for me (Issue #6014)

@Brett-McCallahttps://github.com/Brett-McCalla Hi Brett - Please try adding *.getcode.ai to your security software and see if it helps resolve the issue.

— Reply to this email directly, view it on GitHubhttps://github.com/SparkDevNetwork/Rock/issues/6014#issuecomment-2378008162, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BIB3PPCQRBCE52EGY34ZOXDZYR7JFAVCNFSM6AAAAABOOJDQLSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNZYGAYDQMJWGI. You are receiving this because you were mentioned.Message ID: @.***>

[chead4]

@Brett-McCalla Thanks for getting back to me, I am happy to hear it is working for you now.