SpiritWolfie / Social-Engine-Addons

This is for bugs and feature/enhancement requests for Social engine addons, a plugin creator for Social Engine platform
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CSS randomly breaking #8

Open SpiritWolfie opened 7 years ago

SpiritWolfie commented 7 years ago

I don't know if this is a issue with one of the SEAO updates or social engine itself (It wasn't happening until I started getting updates for SEAO)

Every now and then myself and my users will get a completely white page (css breaking on the /home/) it doesn't consistently happen but its happening enough that my users are complaining about it

9de5_e223

socialengineaddons commented 7 years ago

We tried to reproduce this issue on your website but, we were unable to. In case you face this issue again, do the below:

SpiritWolfie commented 7 years ago

@socialengineaddons

Here is the error you requested

As I said this is intermittent issue so hard to reproduce unless you actively use the website daily

Also Ctrl+ U took us to view-source:http://www.furgather.net/members/home

https://drive.google.com/file/d/0B_4vlBCneKvnQm1vcXV0NHNNT1U/view?usp=sharing

socialengineaddons commented 7 years ago

Thanks for the doc but, we do not need this. When the css will break, you will get only 2-3 lines of code on the view source page and there will be a single link with .css extension. We just need this.

SpiritWolfie commented 7 years ago

@socialengineaddons This is what it gave my users when I told them to hit Ctrl+U, it does not give us the 2-3 lines like you said, I've had multiple people who have gotten the white page to hit Ctrl+ U and we get the same results in that doc each time.

socialengineaddons commented 7 years ago

You will get that only in the case when css breaks down.

SpiritWolfie commented 7 years ago

@socialengineaddons I have told multiple people to do as you suggested the ctrl+U thing, we keep getting the above error in full when the white page pops up on every browser its the same thing....

please see user complaining about said issue here - http://www.furgather.net/profile/nikki/action_id/23952/show_comments/1

Can you please please have someone look into this, I am almost postive its one of your plugins at this point, As this was NOT happening before you guys started pushing updates out, and your the ONLY plugin creator I have that actually updates their plugins.

FG-QuirkyKitty commented 7 years ago

@socialengineaddons

I was able to get this issue by accident on the splash page of the website, so I did a bit more analysis to look into it.

Here are my findings, which I hope will assist you all.

FG-QuirkyKitty commented 7 years ago

Experience tells me that we're dealing with one of these issues:

Let me know if there's anything else that I'm missing here as well.

socialengineaddons commented 7 years ago

Thanks for the above findings. We will discuss these with our UI team and will get back to you.

SpiritWolfie commented 7 years ago

Hello again;

I recently am attempting to update to the 4.9 supported versions of your guy's plugins, but the advance activity feed is giving me errors

I've included a photo. [image: Inline image 1]

On Wed, Apr 5, 2017 at 7:13 AM, SocialEngineAddOns <notifications@github.com

wrote:

Thanks for the above findings. We will discuss these with our UI team and will get back to you.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/SpiritWolfie/Social-Engine-Addons/issues/8#issuecomment-291874297, or mute the thread https://github.com/notifications/unsubscribe-auth/AJQ0YiC88-yHRxKAM5ij00Kv_AEJVSdHks5rs6GGgaJpZM4Ml9hv .

ritika-saini-bs commented 7 years ago

Michael,

We are aware of this issue and we are working on this. We will let you know once it gets resolved.

SpiritWolfie commented 7 years ago

As of 4.9 this doesn't seem to be a problem since I'm using their new theme, also advance activity wall is giving a mysql error when trying to complete the install, could you look into that please

On Apr 19, 2017 11:10 PM, "ritika-saini-bs" notifications@github.com wrote:

Michael,

We are aware of this issue and we are working on. We will let you know once it gets resolved.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/SpiritWolfie/Social-Engine-Addons/issues/8#issuecomment-295593650, or mute the thread https://github.com/notifications/unsubscribe-auth/AJQ0YmucjypiBxB8tG6yUqCazoutBnihks5rxvbWgaJpZM4Ml9hv .

ritika-saini-bs commented 7 years ago

We have replied in the below ticket for this: https://www.socialengineaddons.com/support/viewthread/43545