winrm or requests is not installed: No module named six

[sadanand25]

SUMMARY

we have created stacktstorm rule for to start a process.

But we are facing below error while executing

FAILED! => {"msg": "winrm or requests is not installed: No module named six"}

root@*****:~# curl --noproxy -v -k -X POST https://127.0.0.1/api/v1/webhooks/hpom -H "St2-Api-Key:Yjk1NjEyMTZkMjVhZTYwZWI4ZWUwZDM4Yjc5MTFlNzU4M2ZjMmUwYjZiM2M1ZTQxMjhhZTVhNGQ5NWY4OWI4Mw" -H "Content-Type: application/json" --data '{"alert": "win_process_failed", "service":"Spooler", "hosts": "hostanme"}'

ISSUE TYPE

root@ubuntu16:~#

FAILED! => {"msg": "winrm or requests is not installed: No module named six"}

STACKSTORM VERSION

[root@** ~]# st2 --version

st2 3.0.1, on Python 2.7.5

OS / ENVIRONMENT / INSTALL METHOD

Red Hat Enterprise Linux Server release 7.6 (Maipo)

STEPS TO REPRODUCE

curl --noproxy -v -k -X POST https://127.0.0.1/api/v1/webhooks/hpom -H "St2-Api-Key:ODcyNGM3ZDdiZjg1YTUyYmRjNmIxY2UzZjQxZGI2NjNlNmNiNTc1ZTI0ZjFkNmYzYzc3NzdmYmYwZGU4NzcyOA" -H "Content-Type: application/json" --data '{"alert": "win_process_failed", "service":"Spooler", "hosts": "hostname"}'

EXPECTED RESULTS

stackstrom rule should execute without error.

ACTUAL RESULTS

[root@------ ~]# st2 execution get 5dd7c3aee8182dacec89db78 id: 5dd7c3aee8182dacec89db78 status: failed (2s elapsed) parameters: cmd: ansible-playbook /etc/ansible/pb-win-restart-service.yml -e 'service=Spooler hosts=hostname' result: failed: true return_code: 2 stderr: ' [WARNING]: Found variable using reserved name: hosts' stdout: " PLAY [-------] **

TASK [Restart a service] *** fatal: [----]: FAILED! => {"msg": "winrm or requests is not installed: No module named six"}

PLAY RECAP ***** ---------- : ok=0 changed=0 unreachable=0 failed=1 skipped=0 rescued=0 ignored=0 " succeeded: false [root@----- ~]#

[blag]

Does executing that action via the st2 command work?

How did you install this instance of StackStorm?

If you have the full traceback, can you post that (after removing any sensitive values)?

[sadanand25]

hello team,

Thanks for giving reply.

Does executing that action via the st2 command work? I am unable to find command to run st2 CLI

How did you install this instance of StackStorm?

we follow ling for installation https://docs.stackstorm.com/install/rhel7.html

If you have the full traceback, can you post that (after removing any sensitive values)?

[root@ ~]# st2 execution get 5dd7c3aee8182dacec89db78 id: 5dd7c3aee8182dacec89db78 status: failed (2s elapsed) parameters: cmd: ansible-playbook /etc/ansible/pb-win-restart-service.yml -e 'service=Spooler hosts=.com' result: failed: true return_code: 2 stderr: ' [WARNING]: Found variable using reserved name: hosts' stdout: " PLAY [___] **

TASK [Restart a service] *** fatal: [_____]: FAILED! => {"msg": "winrm or requests is not installed: No module named six"}

PLAY RECAP ***** ____ : ok=0 changed=0 unreachable=0 failed=1 skipped=0 rescued=0 ignored=0 " succeeded: false

Please help to solve issue.

[blag]

It looks like the ST2 installation got messed up somehow. I would recommend using the quick install on a new and clean RHEL 7 VM, which will run through the installation steps for you. You can configure ST2 once it is installed.

Quick install instructions are here: https://docs.stackstorm.com/install/index.html#ref-one-line-install

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