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Star2Billing / a2billing

A2Billing is a telecom switch and billing system capable of providing and billing a range of telecom products and services to customers such as calling card products, residential and wholesale VoIP termination, DID resale and callback services.
www.asterisk2billing.org
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Customer Balance not decreasing correctly. #57

Closed TJ101 closed 11 years ago

TJ101 commented 11 years ago

I've noticed that my customer balance is increasing instead of decreasing :(

When I go to Customers add:search and look at a customer. I see their BA increase for example from 94.8142 GBP to 95.5072 GBP. This increases when I refresh the page or go to Customers add:search and select the same customer.

The same also happens in the Billing/ Customers balance screen.

I am using very small buy and sell rates 0.00xx in my rate card.

My a2blling version is 2.0.4.

When I download the costed CDR's the sell rates look correct.

My main concern is credit control.

Anyone else experienced this problem and has a fix?

areski commented 11 years ago

That sounds something that has been misconfigured