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[StarBook Mk VI - AMD] Periodic system stutters / sudden reboots #121

Closed dthuerck closed 10 months ago

dthuerck commented 11 months ago

Hi all,

I'm running my Starbook under Ubuntu 22.04 using Mainline Kernels. Under pretty much every kernel version after 6.1, I'm experiencing semi-periodic "system stutter", i.e. Audio, Video, Cursor etc. stutter for about 2-3 secs before things return to normal. From what I could find, this is a known issue with AMD (f)TPM and requires a BIOS update to be fixed:

https://www.amd.com/en/support/kb/faq/pa-410

Do you have any plans for including the update into the next AMD BIOS version?

Furthermore - not pertaining to this issue directly, but for general information - the mileage varies a lot through different kernel versions as I've experienced. Mostly, apart from the stuttering, I have sudden reboots about twice a week or suspend is working unreliably. The good news here is that in the most recent kernels (>= 6.4.3) the suspend issues seem to be resolved, it's pretty much working smoothly for me now.

dthuerck commented 11 months ago

Here's another discussion on the subject:

https://discussion.fedoraproject.org/t/periodic-full-system-stutters-for-2-3-seconds/71549

Sean-StarLabs commented 11 months ago

Already on it - just fixing on regression :)

Sean-StarLabs commented 10 months ago

Closing as the latest build uses 1.0.0.fa that fixes #75 is just going through testing now, should be up tomorrow

dthuerck commented 9 months ago

Sorry @Sean-StarLabs , but I think I have to reopen this - from what I get from the other threads, there's now stable new firmware yet (for AMD) that hasn't received attention here due to bricking laptops.

My current setup (Ubuntu 23.10, 6.2, Firmware 1.7.0) crashes roughly once per day - I can't use this thing as daily driver for my work anymore.

Sean-StarLabs commented 9 months ago

from what I get from the other threads, there's now stable new firmware yet (for AMD) that hasn't received attention here due to bricking laptops.

Not sure what you mean - but it's not stable yet, I'm just packing that up now.

My current setup (Ubuntu 23.10, 6.2, Firmware 1.7.0) crashes roughly once per day - I can't use this thing as daily driver for my work anymore.

Ping support - that's not the fTPM, if it's crashing

dthuerck commented 9 months ago

For reference in case people find this later: with 1.7.0 and Ubuntu 23.10's kernel 6.5, both issues (stuttering and hangs/reboots) are gone - at least haven't encountered them in 2 full days!