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StateVoicesNational / Spoke

mass-contact text/SMS distribution tool
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Feature Request: A way for texters to star or bookmark a conversation ⭐️🔖 #1264

Open arena opened 5 years ago

arena commented 5 years ago

Problem Important conversations get lost in the flood of texts and the only way to find them is to browse conversations one by one in each list.

Solution: A way to bookmark or star a conversation A way to apply a bookmark.

Example Scenario I was texting with a voter that needs help getting government ID, I found a resource for them, but now I can't find the conversation since I replied saying I would do some research and get back to them. The conversation is somewhere in a 100's of past replies.

Design Happy to mock something up if that would be helpful, but imagine a star that can be filled in or a bookmark that can be filled in in the upper right hand corner of the conversation. Then imagine a button for bookmarked conversations on the home page.

ibrand commented 4 years ago

I know we originally had a mock of the new Texter UI that had a space for a star or bookmark icon. Was there a version and placement of that icon that we liked the most? @arena

DinahSanders commented 4 years ago

I vote bookmark since these aren't faves you want to keep for ever and ever, but a reminder of a spot you need to go back to before you're done with it.

arena commented 3 years ago

@DinahSanders responding to your comment on #1778

..a conversation could be bookmarked no matter how it's sorted.

I definitely want a way to bookmark. As a workaround, when I text I keep a text file with links to all the interesting conversations that I want to mention.

e.g. In 2020 I was handling neglected conversations and I would sometimes encounter contentious conversations where a volunteer needed some guidance or strange requests from contacts. I would note those and send a link to all the interesting ones at once to a moderator after getting through my hundreds of responses.