Open arena opened 4 years ago
This number should correspond to the number of replies from contacts which have not yet received a response or been skipped by the texter.
Conceptually, it is a to-do list (much like the count for 'Send Initial Texts').
(Personally, I have not seen a high number like that since dynamic assignment went into use and don't recall a situation where the number in the red badge didn't match the number of replies I needed to handle. Just wanted to chime in with how we're explaining that badge in training and documentation.)
Problem The number of responses to go is the number I want to see as a texter. Instead there is a weird count that I can never quite wrap my head around.
Solution Make it a countdown that matches the number of texts remaining ..or something more intuitive and accurate feeling.
Context Responding UI