stuck at "Downloading metadata..." for 4.9 & 4.10

[qiulang]

Describe the bug 4.8.2 works for me but after I upgraded to 4.9, downloading always stuck at "Downloading metadata..." . I upgrade to 4.10.0 but the same.

Screenshots As the following pictures show, it has stuck for 50 minutes (actually forever)

Additional info (please complete the following information):

• OS: MacOS 13.3.1
• Application version 4.9/4.10
• Application type dmg

Additional context Add any other context about the problem here.

[StefanLobbenmeier]

Strange, can you share the video url and I will try on my machine?

[StefanLobbenmeier]

Actually nevermind, i thought the url in the screenshot was cut off, but https://www.youtube.com/watch?v=KS_xzwlvwqw is a valid url

[StefanLobbenmeier]

Can reproduce on my machine. Funnily enough, just using yt-dlp works fine, so there is definetly something wrong with the open video downloader.

but it also fails to download in older versions of open video downloader on my machine, so the regression part I cannot confirm.

[StefanLobbenmeier]

Ok actually it was my mistake, I had a bad proxy server configured, which caused this. But possibly you also have something misconfigured?

But at least for now I will keep in mind to make it easier to report issues like that, possibly some button that copies all debug information to your clipboard or directly opens a github issue with it.

[qiulang]

“But possibly you also have something misconfigured?” How do I check that ? All I did was to upgraded from 2.4.8 to 2.4.9 then to 2.4.10.

But I then deleted 2.4.9 & 2.4.10 and installed 2.4.8 but 2.4.8 failed to download too! So you were right "but it also fails to download in older versions of open video downloader on my machine, so the regression part I cannot confirm."

[qiulang]

@StefanLobbenmeier any update ?

[StefanLobbenmeier]

Sorry nothing yet, I am still working on making it easier to find the reason for this.

But what you could try for me is to execute yt-dlp from the command line:

open cmd.exe

cd %LOCALAPPDATA%\Programs\youtube-dl-gui\resources\app.asar.unpacked\binaries
yt-dlp.exe -v -J https://www.youtube.com/watch?v=KS_xzwlvwqw

and paste the output here

[qiulang]

Hi I use mac and I check Open Video Downloader package content but I can't find yt-dlp

[StefanLobbenmeier]

Sorry, I am blind 😄

open terminal

cd /Applications/Open Video Downloader.app/Contents/Resources/app.asar.unpacked/binaries
./yt-dlp -v -J "https://www.youtube.com/watch?v=KS_xzwlvwqw"

[qiulang]

Strangely I don't have that!

qiulang@qiulangdeMacBook-Air app.asar.unpacked % pwd
/Applications/Open Video Downloader.app/Contents/Resources/app.asar.unpacked
qiulang@qiulangdeMacBook-Air app.asar.unpacked % tree
.
├── binaries
│   └── downloads
│       └── ffmpeg
├── taskList
└── userSettings

2 directories, 3 files

[qiulang]

I tried to uninstall and reinstall 2.4.10 but I still don't have it and I found installing ffmpeg always stuck anf could not finish

[StefanLobbenmeier]

I see. It’s really annoying that there is no special error message for that case, but I guess you have the same issue as #34

For him it helped to install yt-dlp via homebrew

[qiulang]

Hi, today the downloads were triggered again, and because I tried a new vpn the downloads succeeded!

So if you can check whether the downloads succeeded and have an option to let the user try again that would be great!

[veradrawer]

Suffering from the same issue; stuck at Downloading Metadata. Installed youtube-dl via homebrew as mentioned on #34 to no avail.