Getting SMTP 550 Error despite mail service works

Sterc / FormIt

A dynamic form processing Snippet for MODX Revolution

https://docs.modx.com/current/en/extras/formit

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Getting SMTP 550 Error despite mail service works #66

Closed osabate closed 8 years ago

osabate commented 8 years ago

Email service is well configured in the CMS. The CMS successfully sends password-reset emails to users. Using FormIt 2.2.7 and ModX 2.4.1

The CMS Error Log reports: [2015-10-27 17:14:16](ERROR @ /index.php) [FormIt] An error occurred while trying to send the email. SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: 5.7.60 SMTP; Client does not have permissions to send as this sender SMTP code: 550

Please help. Thanks!

osabate commented 8 years ago

Solved by re-stating the right emailSender. Apparently FormIt can't grab & use the default system emailSender automatically, thus affecting the authentication process with the mail service provider.