Sometimes when case have very log description (couple of cases was merged into one, for example), if you need to see custom fields, you have to scroll all the way down.
This could be critical if case or alert has important information stored in custom fields.
Possible Solutions
Move "Custom fields section to the top of an alert / case
Natsec
commented
7 months ago
Request Type
Feature Request
Feature Description
Sometimes when case have very log description (couple of cases was merged into one, for example), if you need to see custom fields, you have to scroll all the way down.
This could be critical if case or alert has important information stored in custom fields.
Possible Solutions