Closed J0lly0n3 closed 2 years ago
Please make sure that Eco is explicitly exempted from any of your anti-virus software, it may also help to try turning it off completely. This error basically says that you cannot connect to our authentication servers, so somewhere on the way there it is blocked, most likely due to security software or provider restrictions.
This is not a bug, though, but a support issue. If you need more help, feel free to reach out to support@strangeloopgames.com.
so its not my security nor is it a firewall... i have tryed at multiple locations on multiple computers want to actually look this time?
\ User Id: (slg216265) Version: 0.9.4.6 beta release-285
Steps to Reproduce: create a game try to join a game cant do anything
Expected behavior:
Actual behavior: The following error message popped up:
Do you have mods installed? Does the issue happen when no mods are installed?: no
**Please provide log files. Instruction is here https://github.com/StrangeLoopGames/EcoIssues/wiki/Getting-the-Eco-game-log-file