StrangeLoopGames / EcoIssues

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USER ISSUE: Main menu not appearing #24435

Closed marex-git closed 10 months ago

marex-git commented 10 months ago

\ User Id: (Not logged user) Version: 0.10.0.3 beta release-547

Steps to Reproduce:

  1. Start the game
  2. Can't see the menu and the cursor is flashing for a time.

Expected behavior: I can play the game....

Actual behavior: I cannot play the game because the start menu doesn't appear.

Do you have mods installed? Does the issue happen when no mods are installed?: No mods installed.

Player.log

Kro55f1r3 commented 10 months ago

Nice we are together :)

marex-git commented 10 months ago

I thought it might be because of an error response on my last server and so the game didn't handle well the exception when trying to display the menu. Sadly this was a fluke and was just pure luck. I checked carefully the logs and it seems to be related to their auth service being down.

[10:47:42.673] Received login result from our primary platform. (Succes: False | Message: HTTP/1.1 503 Service Unavailable)
EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:Log(Object)
NetworkManager:HandleLoginResult(LoginResult)
Eco.Client.Platforms.Steam.<>c__DisplayClass18_0:<PerformPlatformLogin>b__0(LoginSession, String)
Eco.Client.Platforms.Internal.Utils.<AuthenticatePlatformUser>d__1:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)
IneaFaedyn commented 10 months ago

Well, throwing my two cents in, but it would be awesome if the game didn't become unusable when an external service is down. It seems like this is going to be an ongoing issue, it was the same at launch of 10.

marex-git commented 10 months ago

Well, throwing my two cents in, but it would be awesome if the game didn't become unusable when an external service is down, it seems like this is going to be an ongoing issue, it was the same at launch of 10.

Yes I agree, it would be nice to have a fallback akin to steam offline mode.

Yogu commented 10 months ago

You can check the status of this incident on https://status.play.eco/