StrangeLoopGames / EcoIssues

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USER ISSUE: Invalid login info #24970

Closed FroZenEscape closed 3 months ago

FroZenEscape commented 3 months ago

\ User Id: () Version: 0.10.2.4 beta release-674

Steps to Reproduce: when continuing a saved world the following message appears not allowing me to play

had to restart my game because memory leak is still a thing many years later now my world is gone

Expected behavior: should be able to continue saved game

Actual behavior: The following error message popped up:

Invalid login info.

<size=60.00%>No response from auth server</size>

Do you have mods installed? Does the issue happen when no mods are installed?: No mods, never installed mods,

**Please provide log files. Instruction is here https://github.com/StrangeLoopGames/EcoIssues/wiki/Getting-the-Eco-game-log-file Invalid login info.

No response from auth server Log File: Initialize engine version: 2021.3.25f1 (68ef2c4f8861) [Subsystems] Discovering subsystems at path E:/SteamLibrary/steamapps/common/Eco/Eco_Data/UnitySubsystems GfxDevice: creating device client; threaded=1; jobified=1 Direct3D: Version: Direct3D 11.0 [level 11.1] Renderer: NVIDIA GeForce RTX 3060 Ti (ID=0x2489) Vendor: NVIDIA VRAM: 8024 MB Driver: 31.0.15.5244 Version: 0.10.2.4 beta release-674 RAM: 16225MB Total / 10312MB Free OS Version: Windows 11 (10.0.22631) 64bit CPU: 12th Gen Intel(R) Core(TM) i7-12700F - 20 Cores - 2.112 Ghz System bit-ness: 64 UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Initializing input. Input initialized. Initialized touch support. UnloadTime: 0.608300 ms start of EcoBootstrap.Initialize UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.ComponentSystem.Bootstrap.EcoBootstrap:Initialize(String) Unity.Entities.DefaultWorldInitialization:Initialize(String, Boolean) Unity.Entities.AutomaticWorldBootstrap:Initialize() end of EcoBootstrap.Initialize UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.ComponentSystem.Bootstrap.EcoBootstrap:Initialize(String) Unity.Entities.DefaultWorldInitialization:Initialize(String, Boolean) Unity.Entities.AutomaticWorldBootstrap:Initialize() DontDestroyOnLoad only works for root GameObjects or components on root GameObjects. WwiseUnity: Wwise(R) SDK Version 2021.1.6 Build 7774. UnityEngine.Logger:LogFormat(LogType, String, Object[]) UnityEngine.Debug:LogFormat(String, Object[]) AkWwiseInitializationSettings:InitializeSoundEngine() AkInitializer:OnEnable() WwiseUnity: Setting Plugin DLL path to: E:/SteamLibrary/steamapps/common/Eco/Eco_Data\Plugins\x86_64 UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) AkCommonPlatformSettings:get_AkInitializationSettings() AkWwiseInitializationSettings:InitializeSoundEngine() AkInitializer:OnEnable() WwiseUnity: Sound engine initialized successfully. UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) AkWwiseInitializationSettings:InitializeSoundEngine() AkInitializer:OnEnable() The referenced script (NotificationsController) on this Behaviour is missing! The referenced script on this Behaviour (Game Object 'Notification') is missing! The referenced script on this Behaviour (Game Object 'Exchange') is missing! OvrLipSync Awake: Queried SampleRate: 48000 BufferSize: 16000 UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:LogWarning(Object) OVRLipSync:Initialize() OVRLipSync:Awake() Ambiguous UI component types ignored: ViewEditorUI,BaseUI,CalibrationSequenceUI,SeriesPopupUI,AutoViewUI,AutoModalUI UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.UI.UIManager:Start() [02:40:16.215] Initializing platform: SteamPlatform EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Client.Platforms.Framework.Platform.PlatformManager:AddPrimaryPlatform(Object[]) Eco.Client.Platforms.Framework.Platform.PlatformManager:Start() [02:40:16.323] Initialized social platform: SteamSocialNetwork EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Client.Platforms.Framework.Social.SocialNetworkManager:AttemptAddSocialPlatform(Type, Object[]) Eco.Client.Platforms.Framework.Social.SocialNetworkManager:AddSocialPlatforms() [02:40:16.333] Initialized social platform: DiscordSocialNetwork EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Client.Platforms.Framework.Social.SocialNetworkManager:AttemptAddSocialPlatform(Type, Object[]) Eco.Client.Platforms.Framework.Social.SocialNetworkManager:AddSocialPlatforms() [02:40:16.394] Authenticating with our primary platform. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) NetworkManager:Login(String, String, Boolean) NetworkManager:Start() [02:40:16.606] [Discord] ResponseError { code: InvalidPermissions, message: "Not authenticated or invalid scope" } EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:LogError(Object) Eco.Client.Platforms.Discord.DiscordSocialNetwork:DiscordLogHook(LogLevel, String) Discord.Discord:RunCallbacks() Eco.Client.Platforms.Discord.DiscordSocialNetwork:Update() PlatformUtils:VerifyPlatformAction(Action, String, Type) Eco.Client.Platforms.Framework.Social.SocialNetworkManager:Update() [02:40:47.073] Received login result from our primary platform. (Succes: True | Message: ) EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) NetworkManager:HandleLoginResult(LoginResult) Eco.Client.Platforms.Steam.<>c__DisplayClass18_0:b__0(LoginSession, ValueTuple`2) Eco.Client.Platforms.Internal.Utils.d__1:MoveNext() UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr) [02:40:47.074] Account isn't developer tier. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Shared.Utils.Log:WriteLine(LocString) Eco.Shared.Authentication.AppAuthentication:SetIdentity(AppIdentity) NetworkManager:SetSessionAndIdentity(LoginSession) NetworkManager:HandleLoginResult(LoginResult) Eco.Client.Platforms.Steam.<>c__DisplayClass18_0:b__0(LoginSession, ValueTuple`2) Eco.Client.Platforms.Internal.Utils.d__1:MoveNext() UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr) [02:40:47.568] LoginSession: connectorHandle=C0 EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) VivoxUnity.VivoxDebug:DebugMessage(Object, vx_log_level) VivoxUnity.Private.<>c__DisplayClass89_0:b__0(IAsyncResult) VivoxUnity.AsyncResult`1:SetComplete(T) VivoxUnity.<>c__DisplayClass12_0:b__0(IAsyncResult) VivoxUnity.AsyncResult`1:SetComplete(T) VivoxUnity.VxClient:InstanceOnMainLoopRun(Boolean&) VivoxUnity.Client:RunOnce() VoiceManager:Update() [02:40:48.243] Event data successfully sent. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.UI.ServerBrowser.d__3:MoveNext() UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr) [02:41:08.420] Launching server: 'E:/SteamLibrary/steamapps/common/Eco/Eco_Data\Server\EcoServer.exe -nogui -consoleIPC -parentPID=3076 -loadSave="New 2024 again" -language="English" -seed=0 -clientActive -sleepEnabled -playTime'. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) LocalServerManager:LaunchServer(ClientServerStartParameters, Action`1, String, Boolean) ContinueUI:ConnectAndContinue() UnityEngine.Events.InvokableCall:Invoke() UnityEngine.Events.UnityEvent:Invoke() UnityEngine.EventSystems.ExecuteEvents:Execute(GameObject, BaseEventData, EventFunction`1) UnityEngine.EventSystems.StandaloneInputModule:ReleaseMouse(PointerEventData, GameObject) UnityEngine.EventSystems.StandaloneInputModule:ProcessMousePress(MouseButtonEventData) UnityEngine.EventSystems.StandaloneInputModule:ProcessMouseEvent(Int32) UnityEngine.EventSystems.StandaloneInputModule:Process() UnityEngine.EventSystems.EventSystem:Update() [02:41:35.487] Connecting to local host. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.UI.ConnectionUI:LoadingWorldUpdate() Eco.UI.UIManager:Update() [02:41:35.488] Connecting to 127.0.0.1:3000... EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Shared.Utils.Log:WriteLine(LocString) Eco.Shared.Networking.NetworkClient:ConnectInternal(IPEndPoint) Eco.Shared.Networking.NetworkClient:ConnectRoundRobin() Eco.Shared.Networking.NetworkClient:Connect(IPEndPoint) Eco.UI.ConnectionUI:LoadingWorldUpdate() Eco.UI.UIManager:Update() [02:41:35.488] Connection complete. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Shared.Utils.Log:Write(LocString) Eco.UI.ConnectionUI:LoadingWorldUpdate() Eco.UI.UIManager:Update() [02:41:35.520] Loading... Pending packets: 0, DownloadHandler: 0, UserTextureManager: False EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Client.DownloadWarning:Update() [02:41:45.603] Disconnected with error: Invalid login info. No response from auth server EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:LogWarning(Object) NetworkManager:OnClientDisconnected(String, Boolean) Eco.Shared.Networking.NetworkClient:HandleDisconnect(String) Eco.Shared.Networking.NetworkClient:HandleDisconnected(Object, DisconnectReason) Eco.Networking.ENet.ENetUdpClient:OnDisconnected(ENetConnection, DisconnectReason) ViewData:CreateView() Eco.Networking.ENet.ENetUdpPeer:Service(Int32) NetworkManager:b__69_0() System.Threading.ExecutionContext:RunInternal(ExecutionContext, ContextCallback, Object, Boolean) System.Threading.ExecutionContext:Run(ExecutionContext, ContextCallback, Object) Unloading 6 Unused Serialized files (Serialized files now loaded: 3) Unloading 21 unused Assets to reduce memory usage. Loaded Objects now: 109840. Total: 68.407200 ms (FindLiveObjects: 3.262700 ms CreateObjectMapping: 4.320800 ms MarkObjects: 60.634900 ms DeleteObjects: 0.188600 ms) [02:41:59.913] Nat introduction received with token = 339f62f7-93b3-4d79-9d8f-458faaac29d0 EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Shared.Networking.NetworkClient:HandleCompleteUnconnectedDataMessage(UdpDataMessage&) Eco.Shared.Networking.NetworkClient:HandleUnconnectedDataMessage(UdpDataMessage&) Eco.Networking.ENet.ENetUdpPeer:OnRawDataReceived(Address&, IntPtr, Int32, Boolean&) Eco.Networking.ENet.ENetUdpPeer:Intercept(Event&, Address&, IntPtr, Int32) ENet.Host:Service(Int32, Event&) Eco.Networking.ENet.ENetUdpPeer:Service(Int32) NetworkManager:b__69_0() System.Threading.ExecutionContext:RunInternal(ExecutionContext, ContextCallback, Object, Boolean) System.Threading.ExecutionContext:Run(ExecutionContext, ContextCallback, Object) [02:42:03.880] Launching server: 'E:/SteamLibrary/steamapps/common/Eco/Eco_Data\Server\EcoServer.exe -nogui -consoleIPC -parentPID=3076 -loadSave="New 2024 again" -language="English" -seed=0 -clientActive -sleepEnabled -playTime'. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) LocalServerManager:LaunchServer(ClientServerStartParameters, Action`1, String, Boolean) ServerListingLocalUI:b__16_0() PopupDialogUI:OnYesClick() UnityEngine.Events.InvokableCall:Invoke() UnityEngine.Events.UnityEvent:Invoke() UnityEngine.EventSystems.ExecuteEvents:Execute(GameObject, BaseEventData, EventFunction`1) UnityEngine.EventSystems.StandaloneInputModule:ReleaseMouse(PointerEventData, GameObject) UnityEngine.EventSystems.StandaloneInputModule:ProcessMousePress(MouseButtonEventData) UnityEngine.EventSystems.StandaloneInputModule:ProcessMouseEvent(Int32) UnityEngine.EventSystems.StandaloneInputModule:Process() UnityEngine.EventSystems.EventSystem:Update() [02:42:25.888] Connecting to local host. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.UI.ConnectionUI:LoadingWorldUpdate() Eco.UI.UIManager:Update() [02:42:25.888] Connecting to 127.0.0.1:3000... EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Shared.Utils.Log:WriteLine(LocString) Eco.Shared.Networking.NetworkClient:ConnectInternal(IPEndPoint) Eco.Shared.Networking.NetworkClient:ConnectRoundRobin() Eco.Shared.Networking.NetworkClient:Connect(IPEndPoint) Eco.UI.ConnectionUI:LoadingWorldUpdate() Eco.UI.UIManager:Update() [02:42:25.888] Connection complete. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Shared.Utils.Log:Write(LocString) Eco.UI.ConnectionUI:LoadingWorldUpdate() Eco.UI.UIManager:Update() [02:42:25.913] Loading... Pending packets: 0, DownloadHandler: 0, UserTextureManager: False EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Client.DownloadWarning:Update() [02:42:35.974] Disconnected with error: Invalid login info. No response from auth server EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:LogWarning(Object) NetworkManager:OnClientDisconnected(String, Boolean) Eco.Shared.Networking.NetworkClient:HandleDisconnect(String) Eco.Shared.Networking.NetworkClient:HandleDisconnected(Object, DisconnectReason) Eco.Networking.ENet.ENetUdpClient:OnDisconnected(ENetConnection, DisconnectReason) ViewData:CreateView() Eco.Networking.ENet.ENetUdpPeer:Service(Int32) NetworkManager:b__69_0() System.Threading.ExecutionContext:RunInternal(ExecutionContext, ContextCallback, Object, Boolean) System.Threading.ExecutionContext:Run(ExecutionContext, ContextCallback, Object) Unloading 0 Unused Serialized files (Serialized files now loaded: 3) Unloading 2 unused Assets to reduce memory usage. Loaded Objects now: 109841. Total: 69.792800 ms (FindLiveObjects: 2.886100 ms CreateObjectMapping: 3.266400 ms MarkObjects: 63.455400 ms DeleteObjects: 0.184800 ms) [02:42:36.177] Nat introduction received with token = 339f62f7-93b3-4d79-9d8f-458faaac29d0 EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Shared.Networking.NetworkClient:HandleCompleteUnconnectedDataMessage(UdpDataMessage&) Eco.Shared.Networking.NetworkClient:HandleUnconnectedDataMessage(UdpDataMessage&) Eco.Networking.ENet.ENetUdpPeer:OnRawDataReceived(Address&, IntPtr, Int32, Boolean&) Eco.Networking.ENet.ENetUdpPeer:Intercept(Event&, Address&, IntPtr, Int32) ENet.Host:Service(Int32, Event&) Eco.Networking.ENet.ENetUdpPeer:Service(Int32) NetworkManager:b__69_0() System.Threading.ExecutionContext:RunInternal(ExecutionContext, ContextCallback, Object, Boolean) System.Threading.ExecutionContext:Run(ExecutionContext, ContextCallback, Object) [02:42:38.817] Trying to add Handle (UnityEngine.UI.Image) for graphic rebuild while we are already inside a graphic rebuild loop. This is not supported. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:LogError(Object) UnityEngine.UI.CanvasUpdateRegistry:InternalRegisterCanvasElementForGraphicRebuild(ICanvasElement) UnityEngine.UI.Graphic:SetVerticesDirty() UnityEngine.UI.Graphic:OnRectTransformDimensionsChange() UnityEngine.RectTransform:set_anchorMin(Vector2) UnityEngine.UI.Scrollbar:UpdateVisuals() UnityEngine.UI.Scrollbar:set_size(Single) TMPro.TMP_InputField:ON_TEXT_CHANGED(Object) TMPro.FastAction`1:Call(A) TMPro.TextMeshProUGUI:GenerateTextMesh() TMPro.TextMeshProUGUI:OnPreRenderCanvas() TMPro.TextMeshProUGUI:Rebuild(CanvasUpdate) UnityEngine.UI.CanvasUpdateRegistry:PerformUpdate() [02:46:18.014] Launching server: 'E:/SteamLibrary/steamapps/common/Eco/Eco_Data\Server\EcoServer.exe -nogui -consoleIPC -parentPID=3076 -loadSave="New 2024 again" -language="English" -seed=0 -clientActive -sleepEnabled -playTime'. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) LocalServerManager:LaunchServer(ClientServerStartParameters, Action`1, String, Boolean) ContinueUI:ConnectAndContinue() UnityEngine.Events.InvokableCall:Invoke() UnityEngine.Events.UnityEvent:Invoke() UnityEngine.EventSystems.ExecuteEvents:Execute(GameObject, BaseEventData, EventFunction`1) UnityEngine.EventSystems.StandaloneInputModule:ReleaseMouse(PointerEventData, GameObject) UnityEngine.EventSystems.StandaloneInputModule:ProcessMousePress(MouseButtonEventData) UnityEngine.EventSystems.StandaloneInputModule:ProcessMouseEvent(Int32) UnityEngine.EventSystems.StandaloneInputModule:Process() UnityEngine.EventSystems.EventSystem:Update() [02:46:43.229] Connecting to local host. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.UI.ConnectionUI:LoadingWorldUpdate() Eco.UI.UIManager:Update() [02:46:43.230] Connecting to 127.0.0.1:3000... EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Shared.Utils.Log:WriteLine(LocString) Eco.Shared.Networking.NetworkClient:ConnectInternal(IPEndPoint) Eco.Shared.Networking.NetworkClient:ConnectRoundRobin() Eco.Shared.Networking.NetworkClient:Connect(IPEndPoint) Eco.UI.ConnectionUI:LoadingWorldUpdate() Eco.UI.UIManager:Update() [02:46:43.230] Connection complete. EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Shared.Utils.Log:Write(LocString) Eco.UI.ConnectionUI:LoadingWorldUpdate() Eco.UI.UIManager:Update() [02:46:43.259] Loading... Pending packets: 0, DownloadHandler: 0, UserTextureManager: False EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) Eco.Client.DownloadWarning:Update() [02:46:53.314] Disconnected with error: Invalid login info. No response from auth server EcoEngine.Logging.LogManager:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:LogWarning(Object) NetworkManager:OnClientDisconnected(String, Boolean) Eco.Shared.Networking.NetworkClient:HandleDisconnect(String) Eco.Shared.Networking.NetworkClient:HandleDisconnected(Object, DisconnectReason) Eco.Networking.ENet.ENetUdpClient:OnDisconnected(ENetConnection, DisconnectReason) ViewData:CreateView() Eco.Networking.ENet.ENetUdpPeer:Service(Int32) NetworkManager:b__69_0() System.Threading.ExecutionContext:RunInternal(ExecutionContext, ContextCallback, Object, Boolean) System.Threading.ExecutionContext:Run(ExecutionContext, ContextCallback, Object) Unloading 0 Unused Serialized files (Serialized files now loaded: 3) Unloading 3 unused Assets to reduce memory usage. Loaded Objects now: 109842. Total: 77.726100 ms (FindLiveObjects: 3.324900 ms CreateObjectMapping: 3.562300 ms MarkObjects: 70.665900 ms DeleteObjects: 0.172600 ms)
D3nnis3n commented 3 months ago

There was a temporary maintenance at that time, the issue should already be resolved.