Stremio / stremio-bugs

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Stremio app on Samsung TV won't log in. #720

Closed gfkeller closed 6 months ago

gfkeller commented 6 months ago

Stremio app on Samsung TV won't log in.

I scanned the QR code with my mobile device. It opens the browser and says the login was successful, but nothing happens on the TV app.

I've tried using Google Chrome and Firefox on my phone, normal and private mode, and Edge on my Windows computer, but the TV app still won't connect.

There should be a manual login option available.

TRtomasz commented 6 months ago

Is there any error message on the TV app side? Please look carefully

gfkeller commented 6 months ago

No, there is no change on the TV screen. The app keeps counting down the QR code expiration time, but nothing happens. No new message or image appears.

TRtomasz commented 6 months ago

try to log out and log in from the web app on your phone

gfkeller commented 6 months ago

I've logged in to the web app many times on different browsers, including private browsing mode.

TRtomasz commented 6 months ago

You could try opening link on your desktop instead scanning it with your phone

gfkeller commented 6 months ago

I also did that.

TRtomasz commented 6 months ago

since we do not see any outage moste likely something with is wrong with your connectivity, you might try using a vpn on your TV.

gfkeller commented 6 months ago

why would that be? i use stremio on my desktop with no vpn

gfkeller commented 6 months ago

There should be a manual login option available.