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Stremio app not playing any videos on Samsung TV - "Stream failed to load" #780

Open sebastn opened 1 month ago

sebastn commented 1 month ago

Describe the bug Stremio app on Samsung fails play any content

To Reproduce Steps to reproduce the behavior:

  1. Go to Samsung app store and install Stremio
  2. Click on Stremio app and link your account (in my case - Stremio + RD + MF + Torrentio)
  3. Scroll down to Discover/Library and play any video.
  4. Player waiting to load for 1-2 minutes and finally shows the error "Stream failed to load"

Expected behavior Video to buffer and play after 2-5 seconds

TV (please complete the following information):

Additional context Amazon firetvstick 4k connected to the TV streams videos without much issues. App version - 1.6.9 ARM Apk

jaruba commented 1 month ago

force restart ur TV by keeping the power button pressed until you see the Samsung logo

jaruba commented 1 month ago

Also, it should be mentioned that you should not compare the Android TV app with the Smart TV apps.

The Android TV app uses Media3, which supports all audio / video decoders, while Samsung and LG only support what the TV official video player from these brands support. There is no alternative of using any other video player on these devices.

sebastn commented 1 month ago

Restarting the TV didn't help. May be it has to do something with the Samsung app store version of the app. Anyway thanks for the response. :)

jaruba commented 1 month ago

i don't think that the version has anything to do with it, the TV will only play what the Samsung TV model supports, but decoding support can be different from one model year to another

htoomyintnaung commented 1 month ago

I have the exact same problem with my QN95B. Force restart or even unplug and plug doesn't help. I cannot play any of the videos.

htoomyintnaung commented 3 weeks ago

@jaruba What me and @sebastn trying to say is, we cannot play ANY of the videos on the Samsung TV Stremio app. Maybe said "Amazon firetvstick 4k connected to the TV streams videos without much issues" to clarify that this is not a Torrentio or RD configuration problem. If you have any clue, please let us know how.