Auto-translate problems with Deepl

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the subtitle editor :)

http://www.nikse.dk/SubtitleEdit/Help

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Auto-translate problems with Deepl #8882

Closed De-rota closed 1 month ago

De-rota commented 1 month ago

I can't use the automatic translator with the Deepl API. It doesn't translate any of the text, it only leaves the formatting codes.

I really need help with this, please!

Thanks!

Screenshot_1

niksedk commented 1 month ago

It works just fine here:

Could you share the subtitle file?

geeky-gurl commented 1 month ago

I also have a DeepL API key and can't get it to translate anything at all. When I click "Translate", I get this error message: SubtitleEdit DeepL error Any thoughts?

[EDIT] After I hit Cancel, it then pops up the same message and all I can do is hit "Abandon" and it shuts down the whole Subtitle Edit program.

niksedk commented 1 month ago

...When I click "Translate", I get this error message...

Thx, the crash should now be fixed in latest beta: https://github.com/SubtitleEdit/subtitleedit/releases/download/4.0.8/SubtitleEditBeta.zip

geeky-gurl commented 1 month ago

@niksedk Thank you very much for the quick reaction. Just FYI, I didn't mention I was using a Windows 8.1 computer. I think the problem is specific to 8.1 because I tried is on Win 10 and Win 11, and it works fine.