SumSubstance / idensic-mobile-sdk-sample-android

11 stars 5 forks source link

Android SDK has camera frame issue|| Camera frame is not full screen #25

Open piyushraoshan opened 5 months ago

piyushraoshan commented 5 months ago

Issue: Actual: Android SDK has issue in camera frame, it is not opening full screen and the view/canvas is also blurr. this issue is replicable on all android devices regardless of device make and version.

Expected: Camera frame should be not half screen and blurr.

More infomation:

Sumsub SDK used : https://docs.sumsub.com/docs/get-started-android Sumsub SDK version: 1.32.1 (updated 12 days ago) https://docs.sumsub.com/docs/changelog-android Platform : Android Android Version : 14 API Level: 34 Device make: Samsung Model: fold 3

Note: even if the camera frame is blurr and half screen , it is working fine. but user experience is not good. with this issue i have attached the screenrecording and screenshot.

Media (1)

https://github.com/SumSubstance/idensic-mobile-sdk-sample-android/assets/5547323/230d4104-cf0c-4e2e-8c7e-9588995300b3

erenfp commented 3 months ago

I have the same problem