At times the Chrome Consumes 100% of the CPU and the Video Freezes

[sync-by-unito[bot]]

At times the Chrome Consumes 100% of the CPU and the Screen Sharing freezes or it turns in a black Screen. Attached the Screenshot for it.

CPU - i5 with 32GB RAM

┆Attachments: Print_Screen-1593186455661.png | Performance-testing.docx | image001.jpg | spaces.avayacloud.com-1598437187616.log

[sync-by-unito[bot]]

➤ Rohit Moza commented:

@Omar Said ( https://app.asana.com/0/1176289996827259/ ) FYI add your details here as well about performance to add more details to this ticket.

[sync-by-unito[bot]]

➤ Rohit Moza commented:

Chrome uses up to 200% in my personal testing. I believe this is a known issue. And needs to be fixed.

[sync-by-unito[bot]]

➤ Omar Said commented:

I have attached a brief document highlighting the performance usage of different webRTC applications as well as where I believe this issue is coming from (refer to the last page)

[sync-by-unito[bot]]

➤ Adrian Lee commented:

@Ajitesh Kumar ( https://app.asana.com/0/1175287639608301/list )Is this still a valid issue?

[sync-by-unito[bot]]

➤ Ajitesh Kumar commented:

I use firefox now, So not sure if this still exists for Chrome ?

[sync-by-unito[bot]]

➤ Adrian Lee commented:

Hi @Umair Aslam ( https://app.asana.com/0/1153071673779409/calendar ) Can you assign someone to take a look? Looks like a client-side issue that causes Chrome to consume 100% cpu and video freezing.

[sync-by-unito[bot]]

➤ Sushma commented:

Hi @Umair Aslam ( https://app.asana.com/0/1153071673779409/calendar )@Adrian Lee ( https://app.asana.com/0/1160180399511248/list ) We have multiple customers complaining about high CPU Utilization while on spaces call ,we have attached browser logs and snippet of CPU Utilization for one such customer. Can we have update on this issue.