Sunny-Lau / dirty-room

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[Songlin] The Outlook plug-in Spaces invite for inside Avaya creates a calendar entry with broken dialing links for an Android phone #20

Open sync-by-unito[bot] opened 4 years ago

sync-by-unito[bot] commented 4 years ago

The issue can be found with anyone who wants to join a Spaces meeting via ‘Join by phone’ option from Android native Calendar app.

The below is how the issue can be reproduced. a. People in Avaya invites a participant to Space meeting via outlook add-in(Avaya Meeting Scheduler Add-in)

b. The Participant opens the invitation ﹍from Calendar app on Android device﹍ and tries to join a Space meeting via ‘Join by Phone’ option. c. There are 2 links for each dial-in number, one with just dial-in number and the other with dial-in number + Space ID. d. The participant wants to use the link with dial-in number + Space ID but the second link does not work because ‘ ’ is added between country code and local code.

According to the user report, Equinox Conferencing had the same issue but it was resolved.

IT service team suggested to use Outlook on the phone to get to the meeting invites. But it was not accepted.

﹍Can we have removed from the link?﹍

┆Attachments: Step 2.jpg | step 3.jpg | Step_1.jpg

sync-by-unito[bot] commented 4 years ago

➤ Shresta Hegde commented:

Do we have a tentative ETA for this issue as the user wants an update on when the fix would be released.

sync-by-unito[bot] commented 4 years ago

➤ Rakshitha Lakshmi M.K commented:

Can we please know the planned ETA for this issue?

sync-by-unito[bot] commented 4 years ago

➤ Songlin Liu commented:

@Rohit Moza ( https://app.asana.com/0/1162881603404162/calendar ) I removed extra characters in phone number link, I think that will solve the issue. I can only test on IOS device, and it works as expected, please review the PR and we need someone to test on Android.