Sound problems on the xlite side (the same settings worked eariler)

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I have used this set up (GV, sipgate, sipsocery and xlite) to successfully
make and receive calls.  I tried to allow one of my colleagues overseas to
use my settings to make calls on this existing set up that worked.

She is able to make calls to US numbers from xlite and I can call my google
number to get her. But when we connect (either inbound or outbound) I can
hear her but she cannot hear my end.

Has anyone heard of this before.

Any thoughts on what could be the cause?

Thanks.

Original issue reported on code.google.com by ccr...@gmail.com on 8 Mar 2010 at 5:00

[GoogleCodeExporter]

Typically these problems are related to NAT or to incompatible codecs.

Original comment by mte...@gmail.com on 24 Mar 2010 at 8:12

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Original comment by easter...@gmail.com on 26 Mar 2010 at 2:47

• Changed state: Started
• Added labels: Priority-Low, Type-Other
• Removed labels: Priority-Medium, Type-Defect

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Original comment by easter...@gmail.com on 26 Mar 2010 at 2:47

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I just walked a new person through this setup this weekend, and she couldn't 
hear the
other end. It turned out X-Lite was messing with her volume slider.

Original comment by easter...@gmail.com on 26 Apr 2010 at 1:19

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@ccriii, I'm looking to close some tickets that are just hanging open. Have you 
made
any progress with this? Are you still experiencing the issues? Something else 
that
probably helped fix audio issues was the port numbering. In X-Lite, drop down 
the
menu and go into SIP Accounts. In the SIP Accounts window, click Properties on 
the
right. In the Properties window, click the Topology tab. Then click Enable ICE 
and
Manually specify range. I run 5801 and 5810 in the fields to the right of 
"Manually
specify range".

Could you give that a shot and update the ticket to let us know how you're 
doing?

Thanks!

Original comment by easter...@gmail.com on 28 Apr 2010 at 5:08

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Everything is working fine now.

I haven't had any problems with hearing the other person and I have set it up on
multiple computers.

There is what I think is a separate issue that has to do with sound quality on 
the
call.  But I don't know if that can be improved or not.

Are there any existing threads that address that or things you may be able to 
recommend?

If not, things are working well enough for me to be happy.  This last thing is 
a very
minor complaint.  Particularly considering the price.

Original comment by ccr...@gmail.com on 28 Apr 2010 at 5:18

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Thanks for updating so quickly, I appreciate it. As for the sound issues, I 
would
hold out and wait to see what Google does with Gizmo5. Once the integration is
completed, I'm sure it's going to sound better than any hack we can string 
together
to make GV feel like a SIP provider. Until then, no, I haven't been working any 
sound
quality issues. Just the basic steps to get connectivity and make and receive 
calls
(with any kind of sound).

Thanks again, and good luck.

Original comment by easter...@gmail.com on 28 Apr 2010 at 5:23

• Changed state: Done

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Thank you.

Your work has been a godsend.

Very much appreciate all that you have done.

Original comment by ccr...@gmail.com on 28 Apr 2010 at 5:29

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My pleasure, thanks for the thanks!

Original comment by easter...@gmail.com on 28 Apr 2010 at 5:34

• Changed state: Verified