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Super-Visions / sv-geolocation

A iTop extension to add geolocation info to objects
GNU Affero General Public License v3.0
3 stars 2 forks source link

geolocation not found #3

Closed acopernic closed 1 year ago

acopernic commented 1 year ago

Hi, I've installed your plugin (itop 2.7.x). It's installed and the "geolocation" appears in the dashboard but I cannot edit, add, modify or even see the field "geolocation" in the Location page. Any idea how to solve this. I figure it may be a problem with other plugins (jb-tweak for config-mgmt and or Molkobain). Thanks

Hipska commented 1 year ago

Hi, could you provide me the Support information (Power button > About iTop… > Support information) and paste this in this ticket between code blocks: ``` Then we can have a look which modules might be conflicting..

acopernic commented 1 year ago

Hi,

Here the ticket:

===== begin ===== iTopVersion: 2.7.7 iTopBuild: 9622 iTopBuildDate: 2022-07-12 16:06:00 DataModelVersion: 2.7.7 MySQLVersion: 8.0.31 PHPVersion: 7.4.30 OSVersion: Linux WebServerVersion: Apache/2.4.54 (Debian) PHPModules: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, sodium, apache2handler, mcrypt, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, json, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, soap, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache ItopSetting/cron_max_execution_time: 600 ItopSetting/timezone: Europe/Paris PHPSetting/memory_limit: 128M PHPSetting/max_execution_time: 30 PHPSetting/upload_max_filesize: 10M PHPSetting/post_max_size: 12M MySQLSetting/max_allowed_packet: 67108864 MySQLSetting/key_buffer_size: 8388608 MySQLSetting/query_cache_size: MySQLStatus/Key_read_requests: 0 MySQLStatus/Key_reads: 0 InstallDate: 2022-10-25 21:51:44 InstallPath: /var/www/html/itop-dev/ ---- Installation choices ---- InstalledExtension/itop-config-mgmt-core/2.7.7 InstalledExtension/itop-config-mgmt-datacenter/2.7.7 InstalledExtension/itop-config-mgmt-end-user/2.7.7 InstalledExtension/itop-config-mgmt-storage/2.7.7 InstalledExtension/itop-config-mgmt-virtualization/2.7.7 InstalledExtension/itop-service-mgmt-service-provider/2.7.7 InstalledExtension/itop-ticket-mgmt-itil-user-request/2.7.7 InstalledExtension/itop-ticket-mgmt-itil-incident/2.7.7 InstalledExtension/itop-ticket-mgmt-itil-enhanced-portal/2.7.7 InstalledExtension/itop-ticket-mgmt-itil/2.7.7 InstalledExtension/itop-change-mgmt-itil/2.7.7 InstalledExtension/itop-kown-error-mgmt/2.7.7 InstalledExtension/itop-problem-mgmt/2.7.7 InstalledExtension/triangle-passive/1.0.0 (Extension) InstalledExtension/triangle-bts/1.0.0 (Extension) InstalledExtension/triangle-look/1.0.1 (Extension) InstalledExtension/triangle-document-location/1.0.0 (Extension) InstalledExtension/jd-class-locks/2.4.180309 (Extension) InstalledExtension/jd-profiles-technicalservices/2.4.180309 (Extension) InstalledExtension/jd-class-document-subtypes/2.4.180418 (Extension) InstalledExtension/jd-class-tools/2.4.180309 (Extension) InstalledExtension/molkobain-datacenter-view/1.9.0 (Extension) InstalledExtension/molkobain-fontawesome5-pack/1.4.0 (Extension) InstalledExtension/molkobain-newsroom-provider/1.1.0 (Extension) InstalledExtension/molkobain-caselogs-toggler/1.6.0 (Extension) InstalledExtension/molkobain-datacenter-view-extended-bridge-for-teemip/1.5.0 (Extension) InstalledExtension/molkobain-bubble-caselogs/1.5.0 (Extension) InstalledExtension/molkobain-console-tooltips/1.1.2 (Extension) InstalledExtension/molkobain-markdown-viewer/1.3.0 (Extension) InstalledExtension/molkobain-datacenter-view-extended/1.7.1 (Extension) InstalledExtension/sv-auto-dispatch/1.1.0 (Extension) InstalledExtension/sv-geolocation/1.7.0 (Extension) InstalledExtension/itop-currency-list/0.0.1 (Extension) InstalledExtension/combodo-dispatch-userrequest/1.1.11 (Extension) InstalledExtension/molkobain-portal-mosaic-service-catalog/1.0.0 (Extension) InstalledExtension/combodo-dispatch-incident/1.1.9 (Extension) InstalledExtension/jb-tweaks-config-mgmt/2.6.200805 (Extension) InstalledExtension/jb-lnkconnectablecitoconnectableci/2.6.210802 (Extension) InstalledExtension/jb-tweaks-teemip/2.6.200805 (Extension) InstalledExtension/jb-tweaks-request-mgmt-itil/2.6.200805 (Extension) InstalledExtension/jb-networkdevices/2.6.210826 (Extension) InstalledExtension/jb-ipdevices-main/2.6.200409 (Extension) InstalledExtension/jb-tweaks-incident-mgmt-itil/2.6.200805 (Extension) InstalledExtension/combodo-location-hierarchy/1.0.1 (iTop Hub) InstalledExtension/teemip-core-ip-mgmt/3.0.0 (iTop Hub) InstalledExtension/combodo-workflow-graphical-view/1.1.0 (iTop Hub) InstalledExtension/itop-iframe-dashlet/1.1.0 (iTop Hub) InstalledExtension/combodo-webhook-integration/1.1.1 (iTop Hub) InstalledExtension/teemip-network-mgmt-extended/3.0.0 (iTop Hub) ---- Actual modules installed ---- InstalledModule/authent-cas: 2.7.7 InstalledModule/authent-external: 2.7.7 InstalledModule/authent-ldap: 2.7.7 InstalledModule/authent-local: 2.7.7 InstalledModule/combodo-db-tools: 2.7.7 InstalledModule/combodo-workflow-graphical-view: 1.1.0 InstalledModule/itop-attachments: 2.7.7 InstalledModule/itop-backup: 2.7.7 InstalledModule/itop-config-mgmt: 2.7.7 InstalledModule/itop-config: 2.7.7 InstalledModule/itop-datacenter-mgmt: 2.7.7 InstalledModule/itop-endusers-devices: 2.7.7 InstalledModule/itop-files-information: 2.7.7 InstalledModule/itop-hub-connector: 2.7.7 InstalledModule/itop-iframe-dashlet: 1.1.0 InstalledModule/itop-portal-base: 2.7.7 InstalledModule/itop-portal: 2.7.7 InstalledModule/itop-profiles-itil: 2.7.7 InstalledModule/itop-sla-computation: 2.7.7 InstalledModule/itop-storage-mgmt: 2.7.7 InstalledModule/itop-tickets: 2.7.7 InstalledModule/itop-virtualization-mgmt: 2.7.7 InstalledModule/itop-welcome-itil: 2.7.7 InstalledModule/jb-lnkconnectablecitoconnectableci: 2.6.210802 InstalledModule/jb-networkdevices: 2.6.210826 InstalledModule/jb-tweaks-config-mgmt: 2.6.200805 InstalledModule/jd-class-document-subtypes: 1.0.0 InstalledModule/jd-class-locks: 2.4.180824 InstalledModule/jd-class-tools: 2.4.180215 InstalledModule/molkobain-fontawesome5-pack: 1.4.0 InstalledModule/molkobain-handy-framework: 1.8.0 InstalledModule/molkobain-newsroom-provider: 1.5.0 InstalledModule/molkobain-portal-mosaic-service-catalog: 1.0.0 InstalledModule/sv-geolocation: 1.7.0 InstalledModule/teemip-framework: 3.0.0 InstalledModule/teemip-network-mgmt: 3.0.0 InstalledModule/triangle-document-location: 1.0.0 InstalledModule/triangle-look: 1.0.0 InstalledModule/combodo-location-hierarchy: 1.0.1 InstalledModule/combodo-webhook-integration: 1.1.1 InstalledModule/itop-bridge-virtualization-storage: 2.7.7 InstalledModule/itop-change-mgmt-itil: 2.7.7 InstalledModule/itop-core-update: 2.7.7 InstalledModule/itop-incident-mgmt-itil: 2.7.7 InstalledModule/itop-knownerror-mgmt: 2.7.7 InstalledModule/itop-oauth-client: 2.7.7 InstalledModule/itop-problem-mgmt: 2.7.7 InstalledModule/itop-request-mgmt-itil: 2.7.7 InstalledModule/itop-service-mgmt-provider: 2.7.7 InstalledModule/jb-ipdevices-main: 2.6.200409 InstalledModule/jb-tweaks-incident-mgmt-itil: 2.6.200805 InstalledModule/jb-tweaks-request-mgmt-itil: 2.6.200805 InstalledModule/jd-profiles-technicalservices: 1.0.0 InstalledModule/molkobain-bubble-caselogs: 1.5.0 InstalledModule/molkobain-caselogs-toggler: 1.6.0 InstalledModule/molkobain-console-tooltips: 1.3.0 InstalledModule/molkobain-datacenter-view: 1.10.1 InstalledModule/molkobain-markdown-viewer: 1.3.0 InstalledModule/teemip-ip-mgmt: 3.0.0 InstalledModule/teemip-ipv6-mgmt: 3.0.0 InstalledModule/teemip-newsroom-provider: 1.1.1 InstalledModule/teemip-webservices: 3.0.0 InstalledModule/triangle-passive: 1.0.0 InstalledModule/combodo-dispatch-incident: 1.1.9 InstalledModule/combodo-dispatch-userrequest: 1.1.11 InstalledModule/itop-currency-list: 1.0.0 InstalledModule/itop-full-itil: 2.7.7 InstalledModule/jb-ipdevices-lnkconnectablecitoconnectableci: 2.6.200409 InstalledModule/molkobain-datacenter-view-extended: 1.7.1 InstalledModule/sv-auto-dispatch: 1.1.0 InstalledModule/teemip-config-mgmt-adaptor: 3.0.0 InstalledModule/teemip-datacenter-mgmt-adaptor: 3.0.0 InstalledModule/teemip-endusers-devices-adaptor: 3.0.0 InstalledModule/teemip-network-mgmt-extended: 3.0.0 InstalledModule/teemip-storage-mgmt-adaptor: 3.0.0 InstalledModule/teemip-virtualization-mgmt-adaptor: 3.0.0 InstalledModule/triangle-bts: 1.0.0 InstalledModule/jb-ipdevices-teemip: 2.6.200409 InstalledModule/jb-tweaks-teemip: 2.6.200805 InstalledModule/molkobain-datacenter-view-extended-bridge-for-teemip: 1.5.0 InstalledModule/teemip-bridge-virtualization-network-extended: 1.1.0 ===== end =====

Thanks.

From: Thomas Casteleyn @.> Sent: Wednesday, October 26, 2022 9:16 AM To: Super-Visions/sv-geolocation @.> Cc: acopernic @.>; Author @.> Subject: Re: [Super-Visions/sv-geolocation] geolocation not found (Issue #3)

Hi, could you provide me the Support information (Power button > About iTop… > Support information) and paste this in this ticket between code blocks: ``` Then we can have a look which modules might be conflicting..

— Reply to this email directly, view it on GitHubhttps://github.com/Super-Visions/sv-geolocation/issues/3#issuecomment-1291601748, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AERFRD7RJ3TIZYDLF7SPKO3WFDLDVANCNFSM6AAAAAAROJJFAU. You are receiving this because you authored the thread.Message ID: @.***>

Hipska commented 1 year ago

Thanks, can you also figure out which of these modify the Location class? I believe one of them is redefining the presentation.

acopernic commented 1 year ago

I will check

Oct 26, 2022 18:30:24 Thomas Casteleyn @.***>:

Thanks, can you also figure out which of these modify the Location class? I believe one of them is redefining the presentation.

— Reply to this email directly, view it on GitHub[https://github.com/Super-Visions/sv-geolocation/issues/3#issuecomment-1292306015], or unsubscribe[https://github.com/notifications/unsubscribe-auth/AERFRDYAJX47WEERAEXHG7TWFFMB3ANCNFSM6AAAAAAROJJFAU]. You are receiving this because you authored the thread.[Tracking image][https://github.com/notifications/beacon/AERFRD522NXFHWSXNY3TZVLWFFMB3A5CNFSM6AAAAAAROJJFAWWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTSNA4DF6.gif]

Hipska commented 1 year ago

Never mind, I found out it is because of “Location hierarchy”. I’ll try to make the module compatible.

acopernic commented 1 year ago

Oh. Thanks.

Oct 26, 2022 20:22:20 Thomas Casteleyn @.***>:

Never mind, I found out it is because of “Location hierarchy”. I’ll try to make the module compatible.

— Reply to this email directly, view it on GitHub[https://github.com/Super-Visions/sv-geolocation/issues/3#issuecomment-1292429722], or unsubscribe[https://github.com/notifications/unsubscribe-auth/AERFRD2GOXXNDIYXELWS4U3WFFZFVANCNFSM6AAAAAAROJJFAU]. You are receiving this because you authored the thread.[Tracking image][https://github.com/notifications/beacon/AERFRD3QZ4C5IXGL2TSTM73WFFZFVA5CNFSM6AAAAAAROJJFAWWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTSNBDUZU.gif]

Hipska commented 1 year ago

I checked and it seems not (easily) possible to be compatible with default datamodel Location and also with Location Hierarchy extension..

What you can do is with your own extension, re-add the geo field on the presentation in the place you like.

There will be a future release which will add the field in the presentation of Location Hierarcy, but it will not be in one of the field sets..

acopernic commented 1 year ago

Hi,

Understood. I will do this. Thanks for the support.

Regards.

Oct 27, 2022 13:09:57 Thomas Casteleyn @.***>:

I checked and it seems not (easily) possible to be compatible with default datamodel Location and also with Location Hierarchy extension..

What you can do is with your own extension, re-add the geo field on the presentation in the place you like.

There will be a future release which will add the field in the presentation of Location Hierarcy, but it will not be in one of the field sets..

— Reply to this email directly, view it on GitHub[https://github.com/Super-Visions/sv-geolocation/issues/3#issuecomment-1293364810], or unsubscribe[https://github.com/notifications/unsubscribe-auth/AERFRDYR3C2R7SOQJAIO5GTWFJPIHANCNFSM6AAAAAAROJJFAU]. You are receiving this because you authored the thread.[Tracking image][https://github.com/notifications/beacon/AERFRD2HBI2CQ5MHJULVLTTWFJPIHA5CNFSM6AAAAAAROJJFAWWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTSNC4XEU.gif]

Hipska commented 1 year ago

Release 1.8.0 is out 😉

acopernic commented 1 year ago

Thanks

Oct 28, 2022 09:41:22 Thomas Casteleyn @.***>:

Release 1.8.0 is out 😉

— Reply to this email directly, view it on GitHub[https://github.com/Super-Visions/sv-geolocation/issues/3#issuecomment-1294605524], or unsubscribe[https://github.com/notifications/unsubscribe-auth/AERFRD25FJ7RP7PNOM3C2D3WFN7R7ANCNFSM6AAAAAAROJJFAU]. You are receiving this because you authored the thread.[Tracking image][https://github.com/notifications/beacon/AERFRD6WUXCDTTPKINC6MSLWFN7R7A5CNFSM6AAAAAAROJJFAWWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTSNFIONI.gif]

acopernic commented 1 year ago

Working..

Just one thing about openstreetmap .. We have this (for a while now). Working with Mapquest and GoogleMaps but with openstreetmap as I saw they change and the "mapping" does not work anymore. Will move to Leaflet someday. [cid:17ba492a-a022-4ffd-9d06-3632d8ae76ca]

From: Thomas Casteleyn @.> Sent: Friday, October 28, 2022 9:41 AM To: Super-Visions/sv-geolocation @.> Cc: acopernic @.>; Author @.> Subject: Re: [Super-Visions/sv-geolocation] geolocation not found (Issue #3)

Release 1.8.0 is out 😉

— Reply to this email directly, view it on GitHubhttps://github.com/Super-Visions/sv-geolocation/issues/3#issuecomment-1294605524, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AERFRD25FJ7RP7PNOM3C2D3WFN7R7ANCNFSM6AAAAAAROJJFAU. You are receiving this because you authored the thread.Message ID: @.***>

Hipska commented 1 year ago

Yes this is a wanted feature as well, see #2. PRs are welcome!