The Dev support docs themselves don't describe a dummy app
We don't link to or describe the sandbox or dummy app, and how to use them. (Question: the heck are dummy apps supported by)
Setting up env variables sucks (PR in progress #104)
Make a Contributing.md
Projects & Milestones
There's no description, scope, root tickets, etc allowing someone to understand the project
Projects should be related to milestones
Milestones should lay out the scope of work at a high level and link to current projects
Only have one or two projects going at a time, to keep backlog minimal and approachable and avoid interwoven blocking work, which is rough to manage on github
Public Roadmap?
Could be helpful for public knowledge (and getting more companies on board with taxjar).
Project Management
Ticket groomer/writing/ticket scoper - probably has to be a more dedicate role(s), people with lots of context on the wider project (currently this is defacto Nick and Noah)
Our labels are bad
Potential labels?
Good first issue
More information needed
Size of backlog
Try to keep focus to one or two projects at a time (e.g. go HAM on reporting)
Always try to have "good first issues" and "bug fixes" that are fleshed out and grabbable
Ensure tickets are actually linked to eachother, and have context - (less tacit knowledge)
New developer experience isn't great
Projects & Milestones
Public Roadmap?
Project Management
Our labels are bad
Size of backlog
Bug reporting Process