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SuperblocksHQ / ethereum-studio

Official Ethereum Studio project repository. And IDE specially tailored to make it as simple as possible to onboard new users into the Ethereum ecosystem
https://ethereum.org/build/
GNU General Public License v3.0
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Refresh Help Center #255

Open samajammin opened 4 years ago

samajammin commented 4 years ago

Summary

https://help.superblocks.com/en/collections/1865071-ethereum-studio

Audit each article to ensure descriptions & images are up to date.

Motivation

UX - some of these articles are clearly outdated.

Describe alternatives you've considered

None

Additional context

None

ChrisChinchilla commented 4 years ago

I actually feel this has been a bit of a disconnect for some time anyway, there may even be a better way to handle our onboarding/support/FAQs

samajammin commented 4 years ago

I agree @ChrisChinchilla. It might be best to rethink how we onboard & support users holistically. For instance, #242 may largely reduce the need for a help center.

Another area we're considering: we will soon be launching a public Ethereum.org Discord server. We could create a #studio channel where we send people for realtime support (like the Documentation Gitter currently does, though we've all discussed that's probably not the most relevant forum for that).

Another option is to consolidate attention around Discourse. @javier-tarazaga already announced in their Superblocks Discord server that they'll be moving more activity to their Discourse platform.