Closed mhale1982 closed 5 years ago
I had Microsoft debug the issue, and it looks like installing Box triggers some sort of issue between the immunent.sys driver and Microsoft's mountmgr.sys one.
So three different apps involved here. Just a quick FYI in case anyone else is seeing issues.
There's a catastrophic bug that presents itself when using the FileCreate filter combined with an active installation of BoxDrive. It manifests itself by causing the affected machine to freeze almost completely. The mouse continues to move, but the user is unable to click on anything.
Killing Box.exe immediately after logon prevents the issue from occurring.
I tested and discovered this by removing all other filters one by one until I came to the one that fixed the issue.