doInBackground crash

[nimeacuerdo]

Hello,

We have been seen a spike in crashes in our app but only for Android 9 and 10 users and for a couple of days (apparently, a push to the whole customers base was sent at the time), with a stacktrace like the following...

java.lang.RuntimeException: An error occurred while executing doInBackground()
        at android.os.AsyncTask$4.done(AsyncTask.java:399)
        at java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:383)
        at java.util.concurrent.FutureTask.setException(FutureTask.java:252)
        at java.util.concurrent.FutureTask.run(FutureTask.java:271)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
        at java.lang.Thread.run(Thread.java:919)

Caused by: java.lang.IllegalArgumentException: Given work is not active: JobWorkItem{id=1 intent=Intent { (has extras) } dcount=4}
        at android.app.job.JobParameters.completeWork(JobParameters.java:273)
        at androidx.core.app.JobIntentService$JobServiceEngineImpl$WrapperWorkItem.complete(JobIntentService:268)
        at androidx.core.app.JobIntentService$CommandProcessor.doInBackground(JobIntentService:394)
        at androidx.core.app.JobIntentService$CommandProcessor.doInBackground(JobIntentService:383)
        at android.os.AsyncTask$3.call(AsyncTask.java:378)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
        at java.lang.Thread.run(Thread.java:919)

The app with those crashes is using swrve-firebase, version 6.3.0.

It looks like Swrve is the only SDK we use that internally depends on JobIntentService as in https://github.com/Swrve/swrve-android-sdk/blob/6.3.0/SwrveSDKCommon/src/main/java/android/support/v4/app/SwrveJobIntentService.java

At first, it looked similar to #282 but we are already using the version that included the fix for that issue, so... any ideas?

Maybe related to https://issuetracker.google.com/issues/63622293.

Regards, David

[nimeacuerdo]

Hi there!

[davidbreenwex]

Hi David,

I've not seen this error reported before and there is not much useful information in that stacktrace. Are you able to reproduce this issue?

Also are you sure there are no other libraries depending on that JobIntentService? You could run ./gradlew dependencies to check if there are others.

It may be best to create a support ticket by emailing support@swrve.com so we can help debug this issue.

Best, David

[Sergio-Mira]

Hi @nimeacuerdo, since 7.4.0 we are now using the work manager and not services so this problem should hopefully be resolved. Let us know how it goes.