Settings unable to execute file for security reasons

[GoogleCodeExporter]

What steps will reproduce the problem?
1. otions
2. settings
3. unable to execute file for security reasons

What is the expected output? What do you see instead?

What version of the product are you using? On what operating system?

0.06 (5124)
Please provide any additional information below.

Original issue reported on code.google.com by andi...@gmail.com on 9 Jul 2009 at 6:06

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Hi, I have also reproduced this problem. I carried out a hard reset *#7370# of 
my 
Nokia N97 UK version and installed Mobbler on the phone and when i went to 
enter my 
last.fm login info the error message appears. However if I restore Settings 
from the 
Content Copier backup and install mobbler again then i am able to enter the 
login 
information. 

Something is missing which Mobbler is dependant on, but the reason for me hard 
resetting is greater because of some duff protected setting and GPS responce. 

Original comment by david.c....@gmail.com on 17 Jul 2009 at 1:31

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I can confirm this issue occuring on my Nokia 5800XM firmware v21. It only 
occurs
after a hard reset. I am guessing this will become more of an issue as phones 
start
to ship with v21 as it probably has to do something with the updated default 
settings.

Original comment by jjenko@gmail.com on 17 Jul 2009 at 11:05

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i had the samo problem without a hard reset, i restarted the phone and it was 
fixed

Original comment by momch...@gmail.com on 20 Jul 2009 at 4:24

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The phone as been restarted a number of times, and so far still unresolved.

Original comment by david.c....@gmail.com on 20 Jul 2009 at 5:10

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i can confirm this bug, none of the mentioned workaround helps. please fix this
longstanding issue, thanks!

Original comment by gretel....@gmail.com on 6 Aug 2009 at 1:35

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I can confirm this bug on 5800XM (V 21.0.025)

Original comment by ign...@gmail.com on 24 Aug 2009 at 1:40

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The issue went away for me after updating the nokia 5800 firmware to v30.

Original comment by jjenko@gmail.com on 24 Aug 2009 at 1:47

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I can confirm this bug on 5800XM (V 21.0.025) - no access to settings

Original comment by ign...@gmail.com on 24 Aug 2009 at 1:58

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updated N79 to firmware 30.019, no change. PLEASE fix this issue.

Original comment by gretel....@gmail.com on 24 Aug 2009 at 7:05

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Same issue on N97 running v11.0.021. Error message "unable to execute file for 
security reasons" is displayed as soon as I select Settings.

Ths happens all the time on my phone, right from installation.

Being unable to modify the settings means I can't enter my account details and 
go 
online, which basically makes the application useless :)

Original comment by sam-goo...@spacething.org on 10 Sep 2009 at 11:24

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This could be a bug with S60, that it doesn't let Mobbler create or open its 
settings file, which is in Mobbler's private directory.

It seems this error happens with:
 * Nokia 5800 v21
 * Nokia 5800 v21.0.025
 * Nokia N79 v30.019 
 * Nokia N97 v11.0.021

But it works with:
 * Nokia 5800 v30

So if you have a 5800, a firmware update should fix it.

Otherwise, which drive do you have Mobbler installed on? If it's the E: drive 
(e.g. 
memory card), please try installing to the C: drive/phone memory and let us 
know if 
that helps. It might be worth uninstalling from E: first as well.

Original comment by hugovk@gmail.com on 10 Sep 2009 at 12:05

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I have just purchased the new Nokia 5530. I just installed Mobbler and I am 
getting
this error. No way of logging in.

Have tried uninstalling and installing on both memory card and internal phone 
memory.
Neither work.

Original comment by timothyh...@gmail.com on 14 Sep 2009 at 11:59

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Now working on my N97 with FW12.0.024 now. Possibly an S60 but would need more 
convincing. But I had to change product code on UK Sim Free N97 to get latest 
firmware. 

Original comment by david.c....@gmail.com on 14 Sep 2009 at 12:23

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Timothyhacker, what's your 
firmware version? Dial *#0000# to 
find out.

Original comment by hugovk@gmail.com on 14 Sep 2009 at 12:49

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Software version:v10.0.050 
Software version date: 25/06/2009

Custom version: 10.0.050.245.03
Custom version date: 18/08/2009

Original comment by timothyh...@gmail.com on 14 Sep 2009 at 1:21

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same problem with a N85

Original comment by ilan...@gmail.com on 23 Sep 2009 at 8:26

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Still not work on my N97 with firmware 12.0.026 neither on phone memory nor mass
memory installed.

Original comment by Pukachi....@gmail.com on 24 Sep 2009 at 8:11

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I too am suffering with my n97 v12.0.024.  I just cant acces the settings 
without
getting the unable to execute due to security.

HELP.

Original comment by Jones071...@googlemail.com on 3 Oct 2009 at 2:13

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Same with E75!

Original comment by madartu...@gmail.com on 5 Oct 2009 at 10:28

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Madarturaz, what's your firmware version? Dial *#0000# to find out.

Original comment by hugovk@gmail.com on 5 Oct 2009 at 10:54

• Changed title: Settings unable to execute file for security reasons

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I'm having the same problem. I use Nokia N78
software v21.002
custom version 21.002.051.1

Original comment by basiban...@gmail.com on 15 Oct 2009 at 6:48

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I have (unwittingly) reproduced this error with my E55 too.
There's been no firmware updates for this model yet so I'm on v021.013.

I can't change my settings because of this security error, so I can't input my
Last.fm login details. So I can't use Mobbler!

Original comment by david.r....@gmail.com on 19 Oct 2009 at 12:36

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Sorry, forgot to say, I had to do a *#7370# reset on my E55, which is how I
reproduced the error.

Original comment by david.r....@gmail.com on 19 Oct 2009 at 12:37

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david.r.gilson, with which version of Mobbler?

Original comment by hugovk@gmail.com on 19 Oct 2009 at 8:23

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I have version 0.06(5124) of Mobbler

Original comment by david.r....@gmail.com on 19 Oct 2009 at 4:45

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I get the error on my 5800 v31.0.008 with version 0.07 ..installed on C drive.. 
and E 
drive.. but same error...

Original comment by ariji...@gmail.com on 23 Oct 2009 at 2:45

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Just received this error on the latest 0.07 (6187), on a N86-3 (11.043.268.01)

Original comment by jeffgr...@gmail.com on 23 Oct 2009 at 8:35

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When I install Mobbler it asks me to confirm I want trust the Application to 
Read local 
data... Could this be the problem? Is there a way I can give the application 
more 
rights or even edit the Settings file myself to add my Last.FM account details?

Original comment by ariji...@gmail.com on 26 Oct 2009 at 5:23

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Still does it on the N97 with V 12 firmware, and an unlocked RM505 code

Kinda of makes the application useless

Original comment by mart.hi...@gmail.com on 26 Oct 2009 at 11:11

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Nokia 5800 NAM firmware version 21.2.025.

I had mobbler 0.6x (??) installed previously and I had to reset my phone 
settings 
(*7370#) as it was causing some trouble. I installed the latest version of 
mobbler 
and I noticed the same bug when launching settings. Please fix this as it's 
unusable 
without entering username/pwd.

Original comment by girizh...@gmail.com on 27 Oct 2009 at 11:46

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same issue on Nokia 5800 XM, sw version 21.0.025, custom version 
21.0.025.217.07,
issue reproduced when installed both on C: & E: .

I'll update to the latest firmware and try again. 

Original comment by mike.i.b...@gmail.com on 29 Oct 2009 at 8:56

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Updated nokia 5800XM to latest firmware 30.0.011.217.08, and still have the same
issue, repeatable when installed on both C: and E:

Original comment by mike.i.b...@gmail.com on 29 Oct 2009 at 12:24

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Has anyone tried un-installing and then installing again rather than a 
reinstall? 
Does this help?

Original comment by eartle@gmail.com on 29 Oct 2009 at 12:33

• Changed state: Accepted

[GoogleCodeExporter]

Yes I un-installed and reinstalled without any improvements...

Is this settings file accessible from x-plore or file manager? Maybe we could 
update 
directly using another editor?

Original comment by ariji...@gmail.com on 30 Oct 2009 at 4:50

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The file is in our private directory so I don't think you can access the file.  
Even
if you could, it would be difficult to edit it as it is in a binary format.

I'm still not sure what is causing this issue, and as I cannot reproduce it 
myself it
is very difficult to investigate further.

Original comment by eartle@gmail.com on 30 Oct 2009 at 5:06

• Added labels: Priority-Critical
• Removed labels: Priority-Medium

[GoogleCodeExporter]

I have uninstalled and reinstalled with the same error occurring. 

Original comment by jeffgr...@gmail.com on 31 Oct 2009 at 5:04

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uninstalled & reinstalled on nokia 5800XM firmware 30.0.011.217.08 on C: with 
the
same error.

Original comment by mike.i.b...@gmail.com on 2 Nov 2009 at 11:18

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eartle,
  Would it be possible to release, to me, a debug version that logs debug info to a 
file. I'll run it on my phone and post the log file back to you?

Original comment by ariji...@gmail.com on 2 Nov 2009 at 12:38

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Thanks for the offer, arijitbr!  I'll come back to you if I can think of some 
useful
things to print out.

Could someone with this problem try scrobbling a few tracks in offline mode?  I 
would
like to know if Mobbler is able to create its track queue file.  You should be 
able
to listen to a few music player tracks, and after restarting Mobbler it should 
still
have them in the queue.  This will let us know if the problem is because Mobbler
can't create files in its own private directory or it is because of something 
else.

Thanks!

Original comment by eartle@gmail.com on 2 Nov 2009 at 1:30

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eartle,
    I think it was able to write to its queue file. I started Mobbler (in offline 
mode), then went to the nokia music player and played a couple of tracks. 
Switched back 
to Mobbler, underneath the track progress bar it read .. "0 scrobbled - 2 
queued" ..

Hope this helps?

Original comment by ariji...@gmail.com on 2 Nov 2009 at 4:48

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Hello,
I updated my 5530 to software version 11.0.054 and Mobbler [Mobbler 0.07(6187)] 
still
shows the "unable to execute file for security reasons" error while opening 
settings
menu. Any help or info please?

Thanks

Original comment by mat.sylw...@gmail.com on 13 Nov 2009 at 12:29

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eartle,

I tried scrobbling a few tracks while in offline mode. Restarted Mobbler and 
they
were still in queue.

Original comment by QBa...@gmail.com on 14 Nov 2009 at 1:45

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It does show the current playing track and uses queue, but settings can't be 
changed.
Using 31.0.101 latest) nokia 5800MX. Latest mobbler... doesn't work :(

Original comment by jahnz...@gmail.com on 15 Nov 2009 at 10:19

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I installed the latest firmware for Nokia 5800 (31.2.101 NAM version) and this 
problem still exists. Reverting to factory defaults doesn't help either.

I also changed the SD card to see if it'll solve the problem (I installed the 
app on 
the SD card.) and the problem still exists.

Original comment by girizh...@gmail.com on 10 Dec 2009 at 9:40

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http://discussion.forum.nokia.com/forum/showthread.php?t=122107 This might 
help? The
error is preventing me from using my 5530.

Original comment by thejugul...@gmail.com on 25 Dec 2009 at 4:00

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Hitting this issue too on my E52 with Mobbler 0.09(265). Willing to test 
patches if
needed (need to setup compiler etc though...).

Other than that, this latest version of Mobbler really work great on my phone!

Thanks,
Niels

Original comment by de...@fedoraproject.org on 7 Feb 2010 at 1:00

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OK, we now have a Symbian Signed version of Mobbler that should fix this. 
Please can 
you try Mobbler 1.x?

Note: Symbian-Signed versions have major version 1 and a solid red logo. 
Self-signed 
versions have major version 0 and the crazy paving version of the logo. We hope 
to 
only release Symbian-Signed versions from now on and use self-signed versions 
for 
beta testing.

Original comment by hugovk@gmail.com on 16 Feb 2010 at 1:44

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I hav Nokia 5800. 40.0.005.
Mobbler now works almost flawlessly. Good Work! Thank You!

But the next issue is the tremendous amount of traffic used to scrobble a 
single track.
Around 30KB to submit one track - it's too much so, I still stick with the 
Vodafone
scrobbler which uses only around  1-2KB per track, which is awesome of course.
Yes I know Vodafone doesn't have internet radio, but I'm talking only about 
scrobbling.

Original comment by jahnz...@gmail.com on 16 Feb 2010 at 6:17

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Yes, if you're scrobbling in online mode we do a few things like try to fetch 
the
album art and check if the artist is touring (I think that's it).  You can turn 
off
the album art fetching, but not the touring thing at the moment.

Perhaps we should add an option for turning that off.  Or maybe it would be 
better to
have a more general "only scrobble" setting to override any other network 
usage. 
That should be raised as a seperate issue though.

I'll close this one as fixed.

Original comment by eartle@gmail.com on 16 Feb 2010 at 6:34

• Changed state: Fixed

[GoogleCodeExporter]

Works fine on my Nokia 5800 (31.2.101).

I hope this problem doesn't come back after the next hard reset (or a firmware 
upgrade).

Original comment by girizh...@gmail.com on 16 Feb 2010 at 6:41