Closed paulirish closed 9 months ago
Hey @paulirish thanks for letting us know. The server is still running but for some reason is having a hard time delivering this file. Usually this is when it's overloaded
In the mean time you can download the file from
https://synocommunity.com/package/homeassistant Instead
I'll investigate later if there is anything we can do about it.
The X axis is about 1 minute
I think part of the problem is that I believe all online Synology NASs just ask for updates (json) around the same time unfortunately and don't spread the load evenly. I raised a ticked once with them and never heard back or they did not understand.
In the mean time you can download the file from synocommunity.com/package/homeassistant Instead
it's fine now but.... isnt it the same asset URL regardless? I got this 503 when clicking from that website.. but also noticed that my NAS was pulling from the same URL.
I think part of the problem is that I believe all online Synology NASs just ask for updates (json) around the same time unfortunately and don't spread the load evenly.
Bummer.. Relatedly I'm slightly miffed that within the DSM, all scheduled tasks default to midnight. I know some variability in the cron times would spread the load for whatever. :) cheers
Hi @Diaoul,
Do you know why we use the additional query parameters when downloading a file ?arch=r1000&build=64570
? do we need them? If they are not used I can filter them out on Fastly's end and increase the hit ratio. Every time Synology updates their build number the Fastly cache is effectively reset.
EDIT
Never mind. I just checked the configuration and the query parameters are already filtered. I think the server is just overloaded
if (req.url.qs != "" && req.url.ext == "spk") {
set req.url = req.url.path; # strip query parameters when requesting a spk package
}
I just rebooted the server, let's see if it helps :grimacing:
Not fixed, i'm getting this error for all downloads here: https://synocommunity.com/package/git
Error 503 Backend unavailable, connection timeout
Backend unavailable, connection timeout
Error 54113
Details: cache-dub4321-DUB 1689577272 1343005206
Varnish cache server
Also got this issue. Package Server is still dead. Used link: https://packages.synocommunity.com/inotify-tools/3/inotify-tools.v3.f15047%5Brtd1296-armada37xx%5D.spk
Error 503 Backend unavailable, connection timeout
Backend unavailable, connection timeout
Error 54113
Details: cache-ams12768-AMS 1689588967 1480831573
Varnish cache server
I just rebooted the server, let's see if it helps grimacing
Hm, I just logged on and our docker containers weren't running.. I've started them now
I can confirm it is working again. Thanks!
I just rebooted the server, let's see if it helps grimacing
Hm, I just logged on and our docker containers weren't running.. I've started them now
Thank you. Also can confirm that it's working.
repro url: https://packages.synocommunity.com/homeassistant/20/homeassistant.v20.f42661%5Bapollolake-avoton-braswell-broadwell-broadwellnk-broadwellnkv2-broadwellntbap-bromolow-cedarview-denverton-epyc7002-geminilake-grantley-kvmx64-purley-r1000-v1000%5D.spk?arch=r1000&build=64570