Closed cdridi closed 10 years ago
That's DSM throwing the error, basically we tell DSM we'll use that port and DSM checks if the port is in use at pre-install time. Sometimes there can be some delay, can you retry now?
Thanks Antoine for your reply, but I did try several time and every time I get the same message.
With kind regards,
Sent from my iPhone
On 19 mars 2014, at 12:21, "Antoine Bertin" <notifications@github.com mailto:notifications@github.com > wrote:
That's DSM throwing the error, basically we tell DSM we'll use that port and DSM checks if the port is in use at pre-install time. Sometimes there can be some delay, can you retry now?
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I tried to install it again an hour ago, and I received the message :"Failed to download".
See #863, and #886 for a temporary solution.
Thanks for the link. I did check the package list, but unfortunately no Sabnzb version suitable for my DS212J.
I think that list is still being updated as new packages are created. Otherwise, with a bit of luck, the repository will be repaired this week, according to this message: https://github.com/SynoCommunity/spksrc/issues/863#issuecomment-37818483
It'll be this week indeed.
ok great ! But I suspect the other problem I am facing with port 8080 will not be solved. I tried to install the package from superzebulon and still got the message that the port 8080 was already in use. I cannot figure out what is making use of that port. Any suggestion ?
Not sure if the problem still exists?, but Zarafa might still be (part of) the cause. I use Zarafa, but not with Sab..so I can't comment on the combination. You should be able to rule Zarafa out like this: Stop Zarafa, reboot your NAS, and try installing Sab again (you should be able to use the repo as usual now, no need for manual downloads).
Hi Dr Bean, The problem is still there. I did as you proposed but still get the same message that port 8080 is in use. Previously I even stopped all applications, and restarted the DS and tried to re-install with the same issue.
That's strange. Can you check the /volume1/@appstore to check which directories are present? Maybe a partly uninstalled Sab, or something like that is causing it.
if you want a GUI, WinSCP works nicely with Windows , or you can learn how to use Putty (You'll have to enable SSH in DSM>Control Panel>Terminal and SNMP first to use either one)
Do you have an alternative port configured for applications such as FileStation, PhotoStation, etc.?
I checked /volume1/@appstore and no Sab directory available :
And no alternative port configured for Filestation, etc...
Contact Synology support then, that's a weird issue.
I was just going to say...I can't think of a reason here.
You checked that both Control Panel>Application Portal, as well as Control Panel>Web Services>HTTP Services are not showing port 8080 used, and a netstat -alpWe | grep 8080
(yep, throw in all the switches ;)) isn't showing an output? Then I'm out of ideas.
/edit: to be clear, Sab should indeed be visible via netstat -alpWe | grep webcache
, although I can't imagine how that would still be possible.
/edit2: Random thought: Have you bootstrapped your Synology, and/or installed Sab manually or via optware/ipkg? If that sentence doesn't mean anything to you, forget I asked ;)
I checked again Control Panel>Application Portal
And Control Panel>Web Services>HTTP
... No port 8080 in use
And I tried netstat -alpWe | grep 8080, but get the message "-ash: netsta: not found" So I did open a ticket with Synology. If it gets solved I will report it here.
Thanks anyway both of you for your help
Thanks for showing :)
The -ash: netsta: not found
is an error in typing, I think: the command is netstat
. With the command i provided, it should either show one or more running processes, or not provide any output at all.
Good point, indeed there was a mistake. This is what I get when entered correctly
Good that you got an output. Unfortunately in this case, that's no help in solving your issue :/
The grep 8080
part of the command also shows anything before or after 8080
. In this case, 18080
shows up with the dovecot process, which is part of the MailServer package. So, that's not related.
I thought so. Let's wait until Synology's response. Thanks again for trying.
I've created an account to say I seem to have the exact same problem with SABnzbd on my DS1512+. The only difference I can see is that I've uninstalled SABnzbd after, (instead of before) I upgraded to DSM 5.0, and then tried to reinstall SABnzbd. I've went so far as to uninstall Zarafa (and Z-Push, and MailServer) in an effort to get around the 8080 error, but it didn't help. Somehow DSM is convinced port 8080 is in use, while it isn't.
Long story short: I really hope Synology will come up with a solution soon, and I'very much appreciate it if you'd share it.
X4ndor and all, I finally got a reply from Synology and they will not help in solving the issue. This is the message I received: Quote Dear customer,
Thank you for contacting Synology support.
Please note that we do not officially support third party software as Sabnzb, Sick Beard and Couch Potato that may cause system crash.
Also, installing 3rd party software may violate the warranty policy and we do not provide any type of support for DS with 3rd party software installed.
Maybe you should contact the application developer for more assistances.
Best Regards, Kay Chao Unquote
Disappointing....
By the way I also tried to assign the port 8080 as additional port to photostation but then I also got a message stating that the request could not be processed and that I shouldre-login and try again. Of course that did not work out neither.
With all 3rd party packages, the problem still occurs right? You should contact them again mentioning the issue with photo station.
Yes just did it.
I can't check it properly ight now, but would the firewall be doing something strange? E.g. check if there's port 8080 is enabled for Sab, remove it, or turn the whole firewall off for a minute.
Are you referring to the DS firewall ? If so it is not enabled.
Don't think it's the firewall, because DSM generates the message that the port is being used, not blocked. I haven't found an option to disable it, but it doesn't have any rules defined and the default is set to Allow.
I do think that somehow, somewere, DSM has a list of ports that are being used, and 8080 is on that list. I'm not sure though. I'm considering trying to repackage SAB with a different port number. That's not really a solution, but a work around. And I've never worked with SPK's, so it might take me some time to get it right. For now I'll just wait for Synology's response to the new ticket.
Iif Synology doesn't come through, there's a relatively easy workaround:
If you have the existing SPK, open it with an unzip prog, and remove/change ADMIN_PORT
in the INFO file. If you're on Windows, notepad might screw up the file, so use notepad++ or similar. Or you can build from source, of course :)
After that, install the package and change the port of SAB to something else via the configuration file. (It might even be it works using port 8080, who knows...)
It shouldn't break on package updates. Apart from that, some shortcuts in DSM might not work unless you change them too.
That's exactly what I was trying to do yesterday. Had two problems; one was that I was using Notepad, but now I know better, thanks. The other problem was that I couldn't find an SPK that worked on my DS1512+. Anyone know where to find that? I tried the package on @wouter0100 's website, but that didn't work even before I started editing. (And now @wouter0100 's site seems to be down, so I can't try that again.)
@X4ndor Currently migrating website, will be up in a couple of minutes :). I didn't read the issue, but the repo should be back up? :)
@wouter0100 Yes, repo is fine. DSM 5.0 isn't and I'm looking for an SABnzbd package to edit (the adminport) so I can install it without waiting for a solution from Synology. Your website was the only place I could find the packages, but I've downloaded the wrong one, I'm afraid. I shouldn't be doing stuff like this when I'm sleepy... I'll just wait until your site is back up. Anyway, thanks for all your hard work. :-D
@X4ndor No problem. Should be back up now, including all packages. :)
@wouter0100 Yep, Site is working. Dank je wel!
SABnzbd is downloading again. I did what I planned to do earlier. Used the correct SPK this time, edited it with Notepad++. I didn't even unpack it, just opened the entire archive with Notepad++ and found an entry adminport="8080". Changed it to adminport="9090" and saved the SPK. That did the trick. Of course after install SAB still uses port 8080, the adminport setting is only to inform DSM what port the package is going to use. But after install you can browse to the webpage and change the port to anything you want, and it works. Thanks everyone for your efforts! @cdridi I think this is your best shot to get this working, but still I will be monitoring this topic to see if Synology comes up with a solution.
Great :) Very weird though...
Btw, the adminport
entry is also used for the Package Center link of Sab, so that'll be pointing to IP:9090
too. The shortcut in the menu on the other hand, has a separate file to set the port, so that should still work.
You're right, I used the shortcut in the menu. Also the package didn't install on the first try, but eventually it did.
There is a way to disable port check at install time using a key in the INFO file. See the package documentation. That's cleaner
@Diaoul You may be right, but it's working. I hope I won't be doing this again soon. But just in case someone else want's to try: Can you provide a link to the documentation you're referring to?
Yeah...checkport. I considered mentioning it, but this might be easier for people who don't build from source, especially if you can edit the whole .spk from Notepad++ and change that entry directly.
@X4ndor, here, I looked it up for you: http://ukdl.synology.com/download/ds/userguide/DSM_Developer_Guide.pdf, page 19.
It worked for me, but don't blame me if it doesn't work for someone else... :-D
@Dr-Bean Nice, I've been looking for that.
I got the same issue there... i notice that when i call http:\nas:8080 ... it's open a webpage with some info about SABNzb...
My nas crash yesterday, i re-install everything but when i try to install SABNzb, it refuse arguing port 8080 are in use... but nothing show it's in use except old trace of the earlier SABNzb...
Where can i download the SPK manually (to fix the 8080 issue) ?
@X4ndor Great for you ! Well done. I will try it this evening and will report as well. By the way I did not get the point about the shortcut in the menu. What are you referring to ?
@Dr-Bean @Diaoul Do I understand correctly that if I edit the spk file with Notepad++ and add the following line (for example before "adminport='8080'"): checkport="no" then it will do the job as well ?
@cdridi, yep, that should work for you.
Note, for others who read this: This will only work providing there are no other services running on port 8080, that's the reason it's checked in the first place.
Well, I tried to use the "checkport" command in the spk file but I did not get to work. Each time I got the feedback the file was invalid. So I just changed the port as done by X4nder and that worked although I did need to repeat the installation a couple of times. Now Sabnzbd is running. Thank you all for your help getting this fixed.
Good to hear that it worked for you. I searched for "checkport" in the SPK file, but I didn't find it. I agree with Diaoul that It would be a nicer solution., but because you can change the port after you've installed SAB I don't think it really makes a difference in the end.
Good you've both been able to get it to work.
The reason checkport = [..]
isn't added in the INFO file is because it's turned on by default. It's a necessary check, to prevent installation of conflicting packages.
In most cases, the cause of the check failing is that the port is indeed in use, and that should be resolved first.
Imo, explicitly adding checkport
, just for the sake of being able to turn it off when a particular device is having issues, isn't worth the effort.
I haven't been able to find details on where that port check takes it's input from, so @cdridi, if you happen to receive input from Synology, it would be nice to know :) Otherwise, I think this issue can be closed.
I have not heard yet from Synology. I solved my problem for the time being, but still do not know the cause. By the way, after having installed Sabnzbd with above method, I did uninstall it and then tried to re-install it again via package center directly. I wanted to see uninstalling would clean any "left overs". Unfortunately I still got the same error that port 8080 was in use. So it is really somewhere in the disk.
I will close this issue when I get the feedback from Synology, unless otherwise requested.
@cdridi Have you heard anything from Synology? There's an SABnzbd+ update, and it's giving me the same error message. Of course the new version isn't available as download anywhere, so I can either wait for a reaction from Synology, or reinstall the DSM.
@X4ndor I did have correspondence with Synology back and forth, as they were telling that the problem was lying with others. However they now will finally have a serious look at it. They asked to me to allow them to enter the NAS. I did not have time the last days to grant the permissions they required, but hopefully can get this arranged today or tomorrow. So to be continued.
@cdridi Any news?
Hello and thanks in advance for your help. I have a DS212J and when I still was on DSM 4.xx I did install Sabnzbd and later on removed it. I then moved to DSM 5 and now trying to install Sabnzbd I get the error message that port 8080 is already in use.
I surfed the forums to try to find a solution but nothing found to date:
Is there a work around ?
By the way my knowledge of Linux is close to zero....