search

T-Troll / alienfx-tools

Alienware systems lights, fans, and power control tools and apps
MIT License
508 stars 46 forks source link

AlienFan Control GUI closes in background when closing any game. (M16 R1, WINDOWS 11) #381

Closed roboboredom closed 1 year ago

roboboredom commented 1 year ago

The program I am referring to is "AlienFan Control GUI".

Describe the bug After starting, the program closes silently in the background when closing any game on the computer. It also seems to close randomly after certain amounts of time.

To Reproduce Steps to reproduce the behavior:

  1. Install the software using the latest version and the .msi
  2. Add firewall and windows defender exceptions for the program
  3. Perform all correct configuration steps.
  4. Play some steam games and close them.

Expected behavior The program continues to run in the background no matter what games are opened or closed.

System (please complete the following information):

T-Troll commented 1 year ago

It is not closed, in fact, but stop with exception. Seems like you have some configuration issue. Can you, please:

  1. Open command line (CMD) at application folder
  2. Issue the command alienfx-config backup
  3. It will create 3 or 4 .reg files with application configuration inside. Zip it into archive
  4. Attach this archive here for investigation.
roboboredom commented 1 year ago

Nevermind. I apologize. I reinstalled the latest update, and the issue stopped. It seems something was messed up with the registry

T-Troll commented 1 year ago

Ah, ok. Older version HAVE an issue with tooltip - so pointing app tray icon can close it.

T-Troll commented 1 year ago

I'll close it, reopen in case to meet it again.