task/TUP-468 (fix): Default to NOT passing a custom status when replying to tickets

TACC / tup-ui

React client for TACC User Portal

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task/TUP-468 (fix): Default to NOT passing a custom status when replying to tickets #239

Closed jarosenb closed 1 year ago

jarosenb commented 1 year ago

Overview

Default to having RT set the status for tickets if the user doesn't make a selection. This restores the intended behavior of having replies to resolved tickets set the ticket status back to "open".

TUP-468

TACC / tup-ui

task/TUP-468 (fix): Default to NOT passing a custom status when replying to tickets #239

Overview

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UI