[Support] Login Process Unclear

[justchokingaround]

Describe the bug I can't login

Additional context I am not sure where the token for logging in can be found, iirc it used to be on tumonline, but I can't find it there anymore. Could you please help me out?

[jakobkoerber]

Hey! Could you specify your current workflow and where exactly you got stuck?

[justchokingaround]

Hi, sure, I was using the app around a year ago I think, then I deleted it. Now I've reinstalled it and it basically says "Not Logged In" and if I go to a section that requires a token, it says "Token Invalid Try creating a new token!".

Sorry that I skipped the stuff in the template, I thought it was irrelevant to the issue, I will answer any questions that you have

[jakobkoerber]

Hi, sure, I was using the app around a year ago I think, then I deleted it. Now I've reinstalled it and it basically says "Not Logged In" and if I go to a section that requires a token, it says "Token Invalid Try creating a new token!".

Sorry that I skipped the stuff in the template, I thought it was irrelevant to the issue, I will answer any questions that you have

So you were never greeted with the login mask? You can find the login via at the bottom of the settings (menu icon in the top left corner) by pressing "Reset All" (we will improve this with 5.0.3)

[justchokingaround]

I wasn't. After reseting everything works after I followed the instructions. Thank you!

[jakobkoerber]

I wasn't. After reseting everything works after I followed the instructions. Thank you!

Interesting, I presume you are using TUM Campus App on Android?

[justchokingaround]

yep