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TV-Rename / tvrename

Organise your TV & Movie videos with ease
http://www.tvrename.com
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TV Rename crashes on startup after update to latest version #911

Closed JoseHidalgo closed 2 years ago

JoseHidalgo commented 2 years ago

Hello from France, and first of all, thanks for this great piece of software. :) Here's my issue :

Yesterday, I have updated TV Rename from 3.3.1 to 4.6.1. The installer asked me to install NET Framework 4.8, which I accepted. The installer forced a reboot, but overall everything went well. After the reboot, I tried launching TV Rename (Windows version). It immediately crashed on startup. This happens 100% of the time. Which means that I can't use TV Rename anymore. With version 3.3.1, everything was working perfectly. Also, I have a big database with dozens of TV shows, so I hope I won't lose it !

Please check the included log file, I think the problem is pretty clear. ;)

FYI I'm still using Windows 7 SP1 x64. I have an old PC that wouldn't support Windows 10/11 anyway.

XML Files

TVRenameSettings.txt TheTVDB.txt Statistics.txt Layout.txt Languages.txt

Log Files

TVRename.log

Error messages

2022-04-24 04:01:51|FATAL| Application exiting with error System. TypeInitializationException: An exception has been lifted by the type inizializer for 'TVRename.TMDB.LocalCache'. ---> System.IO.FileNotFoundException: Impossible to find the file or the assembly 'TMDbLib, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The specified file is missing.

Screenshots or videos of the issue

The app just crashes immediately on startup, displaying the error dialog, so there's nothing more to show. Thanks in advance for your help !

SirSparkles commented 2 years ago

Maybe try another install? Looks like some component was not installed

does C:\Program Files (x86)\TVRename have TMDBLIb.dll ?

JoseHidalgo commented 2 years ago

Thanks for your reply. I can confirm that C:\Program Files (x86)\TVRename does NOT have TMDBLIb.dll. For unknown reasons that file was skipped during installation.

A reinstall fixed the issue. I was afraid of trying it because I was unsure of the problem and I didn't want my database to be erased. Your reply helped me understand that it was probably an installation issue.

Everything seems to be working now. Thanks a lot for your help!

Problem closed I guess. :)