TV-Rename / tvrename

Organise your TV & Movie videos with ease
http://www.tvrename.com
Other
298 stars 36 forks source link

New install 5.0.8 crashes on start #990

Open gordonfr opened 1 year ago

gordonfr commented 1 year ago

Prerequisites

Please answer the following questions for yourself before submitting an issue. YOU MAY DELETE THE PREREQUISITES SECTION.

Bug Details

Describe the bug Installed TVRename and attempted to launch.

Expected Behaviour

Program would start

Current Behaviour

Program does not start.

To Reproduce Happens everytime. Tried restarting system and reinstalling TVRename

Context

Additional context Add any other context about the problem here.

XML Files

No configuration files were created.

Log Files

No logs available.

Error messages

These system events are all I have to offer:

Log Name: Application Source: .NET Runtime Date: 8/16/2023 10:54:56 AM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: GordonLaptop Description: Application: TVRename.exe CoreCLR Version: 6.0.21.52210 .NET Version: 6.0.0 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileLoadException: Could not load file or assembly 'System.Windows.Forms, Version=6.0.2.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'. The located assembly's manifest definition does not match the assembly reference. (0x80131040) File name: 'System.Windows.Forms, Version=6.0.2.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' at TVRename.App.Program.Main(String[] args)

Event Xml:

1026 0 2 0 0 0x80000000000000 24526 Application GordonLaptop Application: TVRename.exe CoreCLR Version: 6.0.21.52210 .NET Version: 6.0.0 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileLoadException: Could not load file or assembly 'System.Windows.Forms, Version=6.0.2.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'. The located assembly's manifest definition does not match the assembly reference. (0x80131040) File name: 'System.Windows.Forms, Version=6.0.2.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' at TVRename.App.Program.Main(String[] args) Log Name: Application Source: Application Error Date: 8/16/2023 10:54:56 AM Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: GORDONLAPTOP\free3 Computer: GordonLaptop Description: Faulting application name: TVRename.exe, version: 5.0.8.0, time stamp: 0x6467e56c Faulting module name: KERNELBASE.dll, version: 10.0.22621.2134, time stamp: 0xc42b59fb Exception code: 0xe0434352 Fault offset: 0x0000000000064c3c Faulting process id: 0x0xDA0 Faulting application start time: 0x0x1D9D06AC45A6200 Faulting application path: C:\Program Files (x86)\TVRename\TVRename.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: d8fa7c73-4233-4224-a2fe-9cd629794d3e Faulting package full name: Faulting package-relative application ID: Event Xml: 1000 0 2 100 0 0x8000000000000000 24527 Application GordonLaptop TVRename.exe 5.0.8.0 6467e56c KERNELBASE.dll 10.0.22621.2134 c42b59fb e0434352 0000000000064c3c 0xda0 0x1d9d06ac45a6200 C:\Program Files (x86)\TVRename\TVRename.exe C:\WINDOWS\System32\KERNELBASE.dll d8fa7c73-4233-4224-a2fe-9cd629794d3e Log Name: Application Source: Windows Error Reporting Date: 8/16/2023 10:54:57 AM Event ID: 1001 Task Category: None Level: Information Keywords: User: GORDONLAPTOP\free3 Computer: GordonLaptop Description: Fault bucket 2176640888164682173, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: TVRename.exe P2: 5.0.8.0 P3: 6467e56c P4: KERNELBASE.dll P5: 10.0.22621.2134 P6: c42b59fb P7: e0434352 P8: 0000000000064c3c P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4e24aeb6-0439-4c8f-bb88-06a3f8a64723.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.04a4355d-490e-4177-878a-7981cb6d32b9.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6840228c-8383-4468-bf8c-c02f6e0b45a2.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.efb53943-afe6-414c-a74d-0c34f314538e.tmp.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c71a4fb9-94d6-4701-91b8-1898da40a393.tmp.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TVRename.exe_8541fe47fc98992f5419939687615e6cdedc41d_cdf0ef3c_a2dd1988-2dbe-4eac-b2d2-5bd7e03bf0ef Analysis symbol: Rechecking for solution: 0 Report Id: d8fa7c73-4233-4224-a2fe-9cd629794d3e Report Status: 268435456 Hashed bucket: bb562fb92db0f9a7be34fb5afea589bd Cab Guid: 0 Event Xml: 1001 0 4 0 0 0x8000000000000000 24528 Application GordonLaptop 2176640888164682173 4 APPCRASH Not available 0 TVRename.exe 5.0.8.0 6467e56c KERNELBASE.dll 10.0.22621.2134 c42b59fb e0434352 0000000000064c3c \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4e24aeb6-0439-4c8f-bb88-06a3f8a64723.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.04a4355d-490e-4177-878a-7981cb6d32b9.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6840228c-8383-4468-bf8c-c02f6e0b45a2.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.efb53943-afe6-414c-a74d-0c34f314538e.tmp.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c71a4fb9-94d6-4701-91b8-1898da40a393.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TVRename.exe_8541fe47fc98992f5419939687615e6cdedc41d_cdf0ef3c_a2dd1988-2dbe-4eac-b2d2-5bd7e03bf0ef 0 d8fa7c73-4233-4224-a2fe-9cd629794d3e 268435456 bb562fb92db0f9a7be34fb5afea589bd 0 ## Screenshots or videos of the issue
SirSparkles commented 1 year ago

Try https://groups.google.com/g/tvrename/c/Y1Na0H3hTf0 and then reinstalling TV Rename

Then if issues look in the logs for details: https://www.tvrename.com/manual/technical/#log-files

SirSparkles commented 1 year ago

@gordonfr Did that work?