Can not dismiss notification and remove icon badge

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Any SMS, IM, Email notification.
2. No way to dismiss the notification and mark the message as read.
3.

What is the expected output? What do you see instead?
Can not ignore the message and remove the icon badge

What version of the product are you using? On what operating system
(iPhone/iPod Touch? Firmware version?)?
hk.kennytm.grip-0.1-11p.deb
GriPSMSNotification_1.1.deb

Please provide any additional information below.
When using SMS, IM (Beejive), Email notifications there are 3 possible actions 
I would like to take 
after pressing the down arrow to preview he message.
1. Open the app (by pressing the notification)
2. Ignore the message/notification and leave the badge on the icon. ie, unread 
(press the 'x')
3. Ignore the message/notification and remove the badge icon. ie, read 
(Currently not possible)

Cheers

Original issue reported on code.google.com by leeflemi...@gmail.com on 28 Jul 2009 at 10:37

[GoogleCodeExporter]

(1) For email, just tap on the message box and "read" the mail. It will be 
marked as read.
(2) For SMS, I didn't write that extension, you have to consult the author.
(3) For IM (Push notification), it has to be managed by the application. GriP 
Push Notification only converts the 
alert box into GriP message and nothing else.

Or have I missed your question?

Original comment by kennytm@gmail.com on 29 Jul 2009 at 5:24

[GoogleCodeExporter]

To be honest I thought this was probably the case, but thought I'd ask, just in 
case 
I was wrong.
See below

(1) For email, just tap on the message box and "read" the mail. It will be 
marked as 
read.
I can get the required functionality using this method, but it appears to be 
done 
through the "You've got mail" app, as apposed to grip it self. Therefore if 
SMS, and 
IM could be implemented as described - Email would be inconsistent.

(2) For SMS, I didn't write that extension, you have to consult the author.
That’s fair enough, although I don't see how grip can allow the SMS extension 
author 
to write this functionality.
After looking at the preview in settings (and assuming the app gets the same 
response as given on screen):
If I don't touch the notification - Message ignored.
If I press the 'x' - Message ignored.
If I press the message - Message touched.
So any app can only get 1 of 2 responses from grip.
And therefore can only ignore the message, leave the badge and not open the 
app. 
(ie. I’ve seen the preview. I don't want to be interrupted right now, but I 
do want 
a badge to remind me this message needs a reply).
Or open the app show the message and remove the badge. (ie. I've seen the 
preview 
and I want to reply now).
There doesn't appear to be anyway to say - I've seen the preview and it doesn't 
need 
a reply. I don't want a badge on the app.

I can understand the actual removal of the badge needs to be done by the app, 
but 
doesn't there need to be a change to grip?
So that when the app is opened it is somehow notified of my intension to either:
1. I want to reply now.
2. Just remove the badge and close (and do this without even opening any screen 
if 
this is possible (obviously possible when jailbroken, don't know about app 
store 
apps though)) 

(3) For IM (Push notification), it has to be managed by the application. GriP 
Push 
Notification only converts the alert box into GriP message and nothing else.
Thought that might be the case. The above bit about SMS also applies here.
Do you think it would be possible to persuade a legitimate, non-jailbroken, app 
store app to support grip, or would I just be wasting my time?

I don’t know how the internal of grip works, but I suspect it's a case of. 
If the message is ignored (including previewed and then the ‘x’ touched) 
then do 
nothing.
If the message is touched then open the app.

In order to implement what I'm asking for there would need to be some 
communication 
from grip to the app, (I don't even know if that is possible) so that you’d 
get the 
following.
Message ignored then do nothing.
Message touched (touch_type_1) then open app – app decides what to do (could 
be open 
app ready for a reply to the message)
Message touched (touch_type_2) then open app – app decides what to do (could 
be 
remove badge as inconspicuously as possible (or as inconspicuously allowed by 
apple 
in the case of app store apps))

If there is a quick fix to open an app with a flag, or some method to tell it 
what 
action to take, or alter an apps badge number (as the push notification system 
must 
be doing) this would be great, but I suspect this would probably be a large 
rewrite.

Thanks for the reply.
Cheers

Original comment by leeflemi...@gmail.com on 29 Jul 2009 at 10:19

[GoogleCodeExporter]

@2:

The extension author can use the "detail" field (that's what you get when you 
press the ▼ button) for the SMS 
message. That's how you can "preview" a message. It's also the same for Push 
Notification. 

Original comment by kennytm@gmail.com on 29 Jul 2009 at 5:33

[GoogleCodeExporter]

I have raised this issue on the SMS add-on authors site:
http://code.google.com/p/iphone-quickreply/issues/detail?id=13

You have misunderstood my last comment though (Maybe I waffled too much).
I think I've also tried to offer a solution to the problem without 
understanding the 
architecture of how grip, extension and theme fit and work together, which 
obviously 
doesn't make any sense to do.

But if we take the example of just an SMS.
When I receive an SMS the 1st thing I want to do it preview it, so I press the 
down 
arrow. I have no problem with this and it's not the issue I am raising.

At this point I want to do 1 of 3 things. But grip (or maybe just the default 
theme) 
doesn't allow 3 actions. It only allows 2.

I want to either:
1. Reply to an SMS now. To do this I touch the notification.
2. Reply to an SMS later. I want to dismiss the notification, but keep the 
icon badge to remind me to send the reply. To do this I press the 'x'.
3. No reply needed. I want to dismiss the notification and the icon badge 
removed (or left as it was before receiving the SMS if I already had 
unread SMSes). Currently there is no way to do this. I would have to touch 
the notification so that SMS app opens then close it and lock the phone 
again. (Assuming I started at the lockscreen).

Maybe this can be done with an update to the extension and theme. I don't know.
But the point I was trying to get at is the current user interface (after doing 
the 
preview) only allows 2 actions. Touch notification or touch 'x'. There is 
nothing to 
press for a 3rd action.

Cheers

Original comment by leeflemi...@gmail.com on 30 Jul 2009 at 9:45

[GoogleCodeExporter]

[deleted comment]

[GoogleCodeExporter]

I second this.

Its a hassle having to open the application just to dismiss unread items (like 
SMS or
calls) when you already had read them on the main/lock screen. Otherwise, the 
badge
will stay there, grabbing your attention, when actually that event is no more 
important.

That happens to me especially with calls. If I miss a call, event if I go to the
phone application and call back that person, the badge will still be there. I 
have to
open the phone app, tap on the recents tab, and then tap back on another tab to 
make
the badge go away.

At the same time, apps like calendar, for instance, fails to deliver a 
consistent
experience. If you receive an event alert, you do not have the option to 
dismiss the
alert and leave a badge under the calendar icon to remind you about that event 
later.

Still, I don't see it as a problem for being solved by Grip. I think that Grip 
can't
tell an app "Hey, remove you badge!", because each application controls its own
events when it is running. So, sure that it would be nice to have this being
improved somehow, but I think that is more of an Apple's task than a Grip's 
task.

Maybe this is one of that iPhoneOS philosophical or architectural topics, out 
of the
scope of Grip's development.

Comments of kennytm on this (as if it is or not Grip's scope) would be nice.

Original comment by carloses...@gmail.com on 30 Jul 2009 at 1:46

[GoogleCodeExporter]

I also don't know if this is in or out of the scope of grip and I 
also thought that ONLY the app can control it's badge, but 
this can't be true. 
Think about the push notifications. When an im receives a 
push notification it's icon also gets a badge and the app was 
never run. 
Another example is weathericon. It can be setupto put a 
badge of the current temp on the weather app. 
So there are examples of apps that can change other apps 
badges

Original comment by leeflemi...@gmail.com on 30 Jul 2009 at 6:16

[GoogleCodeExporter]

@6:

Removing a badge is definitely outside of GriP's scope.

But then there's an enhancement request here I can see - allow GriP messages to 
have more than 2 responds 
(besides "confirm" and "ignore"). Frankly speaking, although it is easy to 
implement on the Default theme, 
we'll miss the point of the Growl system - providing _unobstructive_ 
notifications. Requiring the user to make 
a decision is certainly obstructive. And then some theme may even not able to 
provide a "confirm" respond. 
For example, a theme that _speaks_ the event when a message arrives? (This is 
one of the standard Growl 
themes.)

@7:

The badge is part of the push notification. A push notification can deliver 
text (that's the dialog), number 
(that's the badge) and sound. 

Original comment by kennytm@gmail.com on 31 Jul 2009 at 3:23

[GoogleCodeExporter]

The notifications can still be unobstructive.
You don't need to _require_ a decision. 
You give the _option_ of a decision, with the default action still to just fade 
away if no decision is made in 
a set time.  

Original comment by leeflemi...@gmail.com on 31 Jul 2009 at 4:41

[GoogleCodeExporter]

@8:

Yes, having Grip to allow that third action would be helpfull.

@9:

I think you're right. By default, the notification can simply fade, leaving the
badge. And by touching it you can choose one of the following: Confirm that 
you've
received it, canceling the badge, or view details inside application or 
notifications
log.

But don't know if the option to remove badge is possible, though. As kennytm 
stated
above that it is out of Grip's scope.

Original comment by carloses...@gmail.com on 31 Jul 2009 at 4:55

[GoogleCodeExporter]

If grip does need updated to achieve this and you are thinking of working it
This is how I would like it to work.

From a user interface point of view.
See attached picture.

(I would like to see the preview by default - but that is not the issue and has 
already been raised and worked 
as issue176.)

Picture 1 - touching the notification will open the app (As it already does).
Picture 2 - Dismisses the notification  (As it already does)
          (One thing I've just noticed. This is redundant if the default is to show the preview and also to fade away
           if nothing is touched) 
Picture 3 - Another icon (Choose a different style of icon if you like) that 
will dismiss the notification, but also 
reduce the icon badge count by 1, so that this notification is not included in 
the badge count.

I see there is a new grip version (0.1-11q), so I'm off to download this now. 
(What is GriPGRIP 0.1-11q 
though?)

Keep up the good work. I really like this app.

Cheers

Original comment by leeflemi...@gmail.com on 31 Jul 2009 at 8:59

Attachments:

• grip.jpg

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Original comment by kennytm@gmail.com on 25 Dec 2009 at 8:59