TabularEditor / TabularEditor3

Bug reports, feature requests, discussion and documentation for Tabular Editor 3 (commercial version).
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[TE 3.2.0] - Becomes unresponsive after re-arranging UI windows with drag-and-drop #354

Closed data-goblin closed 2 years ago

data-goblin commented 2 years ago

Hi,

With the new 3.2.0 version, I experience intermittently an issue where the application becomes unresponsive after rearranging window elements using drag & drop. I don't receive an error message and the application doesn't become response again after waiting; I kill it using task mgr.

The penetrance of the issue is not 100% and difficult to find reliable reproduction criteria. So far I have observed this for: - Debugger windows: Rearranging from default to middle-right (with Expression Editor) image

- Messages: Rearranging from default to bottom-right (with properties)

otykier commented 2 years ago

Thanks for reporting. Any chance you could provide a gif/video recording of the type of rearrangement that (might) trigger the freeze?

data-goblin commented 2 years ago

Here is a video of a reproduction @ 1:15 showing one of the rearrangements that might trigger the freeze.

https://user-images.githubusercontent.com/97248341/150388904-2cf15671-81e5-44d7-9c4a-fb2144eea9db.mp4

otykier commented 2 years ago

Thanks for sharing the video. Unfortunately, I still haven't been able to reproduce this - even when trying the exact same operations as you did in the video. If you manage to find a series of operations that consistently reproduce the application hang, please let us know! In the mean time, we have submitted a support ticket with our UI vendor.

koltachin commented 2 years ago

I have a recorded video size 44 479 KB compressed rar 26.694 KB can i mail it with wetranfer ? if yes what is the email address

kind regards roger

otykier commented 2 years ago

Please send to daniel@tabulareditor.com

koltachin commented 2 years ago

it's in your mailbox

otykier commented 2 years ago

Hi @koltachin - for some reason I am unable to download the file from WeTransfer. Could you upload it to our OneDrive instead? https://tabulareditor365.sharepoint.com/:f:/s/Public/EiV3MmHboZ5Cm-aB8ccgbcMBMxCqsuBcBg9T63ye5XEV5w

koltachin commented 2 years ago

Daniel

file is uploaded

Roger

From: Daniel Otykier @.> Sent: vrijdag 28 januari 2022 11:27 To: TabularEditor/TabularEditor3 @.> Cc: Roger @.>; Mention @.> Subject: Re: [TabularEditor/TabularEditor3] [TE 3.2.0] - Becomes unresponsive after re-arranging UI windows with drag-and-drop (Issue #354)

Hi @koltachin https://github.com/koltachin - for some reason I am unable to download the file from WeTransfer. Could you upload it to our OneDrive instead? https://tabulareditor365.sharepoint.com/:f:/s/Public/EiV3MmHboZ5Cm-aB8ccgbcMBMxCqsuBcBg9T63ye5XEV5w https://tabulareditor365.sharepoint.com/:f:/s/Public/EiV3MmHboZ5Cm-aB8ccgbcMBMxCqsuBcBg9T63ye5XEV5w

— Reply to this email directly, view it on GitHub https://github.com/TabularEditor/TabularEditor3/issues/354#issuecomment-1024081175 , or unsubscribe https://github.com/notifications/unsubscribe-auth/ALED65GQDL7M7RS4FAWFL6LUYJVO7ANCNFSM5ML3H6GA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub . You are receiving this because you were mentioned. https://github.com/notifications/beacon/ALED65HJUYXZVO64MDNEN53UYJVO7A5CNFSM5ML3H6GKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOHUFD2FY.gif Message ID: @. @.> >

otykier commented 2 years ago

Thanks @koltachin - I managed to reproduce the issue shown in your recording. As a workaround, until we get this fixed, instead of dragging the window that contains both the Evaluation Context and Call Tree at once, drag them one by one, by dragging the tabs instead of the title bar:

image

otykier commented 2 years ago

We believe we've found the root cause for this issue and have provided a fix in 3.2.2. Could you please test and revert? Thanks!

data-goblin commented 2 years ago

We believe we've found the root cause for this issue and have provided a fix in 3.2.2. Could you please test and revert? Thanks!

I'm no longer experiencing the freezing when moving the 4 new 'debug' windows, nor other windows. 😀