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Taiizor / Sucrose

Sucrose is a versatile wallpaper engine that brings life to your desktop with a wide range of interactive wallpapers.
https://apps.microsoft.com/detail/XP8JGPBHTJGLCQ?launch=true&mode=full
GNU General Public License v3.0
533 stars 20 forks source link

The app bugs out and crashes #77

Closed KKian004 closed 9 months ago

KKian004 commented 9 months ago

Bug Description A clear and concise description of what the bug is.

To Reproduce Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected Behavior A clear and concise description of what you expected to happen.

Screenshots/Video If applicable, add screenshots/video to help explain your problem.

Desktop (please complete the following information):

Additional Context Add any other context about the problem here.

Log File (Important) Share the diagnostic files by: Open Sucrose settings (Gear icon) top-right -> System -> Log Files -> Create or Navigate to the Appdata folder C:\Users\<UserName>\AppData\Roaming\Sucrose\Log

KKian004 commented 9 months ago

Am on windows 11. The issue that pops up is when i run the app it crashes for a few seconds then closes itself. I tried adjusting all the settings but it's not working out. I can't provide the log because the app isn't opening .

Taiizor commented 9 months ago

Here is a directory on how to access the error logs of the application:

C:\Users\<UserName>\AppData\Roaming\Sucrose\Log

You can archive and send the error logs from this location.