Tallwave / guidelines

Coding and contributing guidelines for Tallwave projects.
MIT License
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[Operations] Notification and availability etiquette #53

Open swilliams opened 6 years ago

krantzinator commented 6 years ago

I included a note on this as part of #33 (PR tbd). I can move that to Operations and link to it from the new work-remotely page as a start. (And of course, if your opinion on this is different let's discuss.)

  • Set your notification preferences Our people work in different time zones. If you don't want your phone to buzz at 5am or 11pm, it is up to you to manage for that. Basecamp has settings for only getting notified during office hours that you set. This is found under "Change your notification settings." This is a preferable solution to requiring people to always be calculating time zone differences in their head, and saving questions or ideas in their head for when it's timezone-appropriate for the other person. Saving information in your head takes up space, let's not make our teammates do that!
krantzinator commented 6 years ago

As an aside, no offense taken if this is not what you, or others, want our norm to be! There is also a very strong case for "Don't ping people after Xpm or before Xam; take notes of what you want to talk about, and then it's "normal business hours" send your notes at that time." This requires more background communication norms though, like saying "Hi" at the start of your day and "Bye" at the end so others know when you are on/offline to ping. I also address that in the work I'm doing on the remote page. You know what, let me get that PR up today so we can sync up better.