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Tarskin / HappyTools

A tool for the (high-throughput) processing of HPLC data.
Apache License 2.0
34 stars 16 forks source link

ImportError: DLL load failed: The specified module could not be found. #54

Open emroberts95 opened 4 years ago

emroberts95 commented 4 years ago

After navigating to the program location and typing "HappyTools.py" I get the following error message:

C:\mypath\HappyTools> python HappyTools.py Traceback (most recent call last): File "HappyTools.py", line 43, in from HappyTools.util.peak_detection import PeakDetection File "C:\mypath\HappyTools\HappyTools\util\peak_detection.py", line 3, in from HappyTools.bin.peak import Peak File "C:\mypath\HappyTools\HappyTools\bin\peak.py", line 5, in from scipy.interpolate import InterpolatedUnivariateSpline File "C:\mypath\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.7_qbz5n2kfra8p0\LocalCache\local-packages\Python37\site-packages\scipy\interpolate__init.py", line 167, in from .interpolate import * File "C:\mypath\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.7_qbz5n2kfra8p0\LocalCache\local-packages\Python37\site-packages\scipy\interpolate\interpolate.py", line 15, in import scipy.special as spec File "C:\mypath\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.7_qbz5n2kfra8p0\LocalCache\local-packages\Python37\site-packages\scipy\special\init__.py", line 634, in from . import _ufuncs ImportError: DLL load failed: The specified module could not be found.

Tarskin commented 4 years ago

Can you specify the exact OS and versions of python and dependant libraries that you are using? I have been unable to reproduce this, to date.

emroberts95 commented 4 years ago

Sure, I'm using Windows 10 and Python 3.7.7. How do I find out the version of dependent libraries?

Tarskin commented 4 years ago

The easiest way would be to do a pip freeze as this will list all installed packages and their versions.

Are you able to run any Python program at all? The reason that I ask this is that the error seems related to your OS rather than to HappyTools...

emroberts95 commented 4 years ago

Here are the versions of the dependent packages: certifi==2019.11.28 chardet==3.0.4 chart-studio==1.0.0 cycler==0.10.0 idna==2.8 kiwisolver==1.1.0 matplotlib==3.1.3 numpy==1.18.1 pandas==1.0.0 PeakUtils==1.3.3 plotly==4.5.0 pyparsing==2.4.6 python-dateutil==2.8.1 pytz==2019.3 requests==2.22.0 retrying==1.3.3 scipy==1.4.1 six==1.14.0 urllib3==1.25.8

But yes, today while trying to run a completely different program I got the same error. I will troubleshoot this on my own and post updates here.

emroberts95 commented 4 years ago

It's working now. I had to do a clean install of Windows 10 and then update it, details here: [(https://www.reddit.com/r/techsupport/comments/fpy47t/dll_errors_on_somewhat_new_dell_xps_15_laptop/)]