Tautulli / Tautulli-Issues

Bug reports for Tautulli
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No support for proxy-based servers #263

Closed Fmstrat closed 4 years ago

Fmstrat commented 4 years ago

Describe the Bug While at first I thought this issue was related to hostname lookup, it's actually an issue with proxy based networks (Plex behind reverse proxy). Since the "Plex Server URL" is automatically retrieved, there is no way to force it to an external defined host lookup for proxying, such as "myhost.mydomain.com:port". Plex always responds with whatever is configured as the non-custom return point (their plex.com domain).

I'm not really sure how to provide a detailed assessment, but the way to fix it would be to allow a user to override the Plex Server URL detection, and force in a URL of their own.

Steps to Reproduce

  1. Set up Plex with a custom remote URL and an nginx reverse proxy
  2. Go to Settings > Plex media server
  3. Try to add a server that is behind the proxy
  4. Watch as it grabs the "plex.com" server URL
  5. Scratch chin wondering how to force a different URL

Expected Behavior Allow users to override the URL detection

Screenshots n/a

Relevant Settings n/a

Tautulli and System Info (see Tautulli settings page)

Link to logs (required) n/a

Fmstrat commented 4 years ago

edit Figured out the true issue, rewrote bug. Thanks!

Arcanemagus commented 4 years ago

Use the advanced setting: image

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