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TeamMentor / TM_4_0_Design

Repo Holds TM 4.x issues
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Password reset redirection it's confusing #310

Open michaelhidalgo opened 9 years ago

michaelhidalgo commented 9 years ago

If you do not remember your password, you use the Password reset feature and you receive an email with an activation/reset link.

You can only change your password upon receiving this link with the respective valid token. However, TEAM Mentor 4.0 redirects the user to this page :

screen shot 2015-01-26 at 5 27 24 am

Note that the label text is accurate, however the login form seems confusing because :

  1. You do not remember your password (because you just requested a reset of your password).
  2. You won't be able to reset the password from that form since the link with the token was sent by email, so this form won't be useful (unless you remember the password :)) and might be confusing.
romichg commented 9 years ago

@michaelhidalgo please don't forget to estimate the level of effort when opening the issue.

luchia commented 9 years ago

I've been thinking about this a bit and I can't think of a better solution. Where else could we redirect? It's not possible to redirect to the landing pages because we can't display alerts there (and I don't think we should either). We could redirect to the sign up page but that also isn't relevant.

I still think it's best to redirect to the login page.

tekgirl77 commented 9 years ago

Couldn't we have a post-password reset landing page that confirms they have requested a pw reset and an email has been sent to them, please check their email and once they get the new password click here to login... something to that affect?

romichg commented 9 years ago

That is what the language on the login page says after a password reset. Lets think about it some more. Maybe there is no better solution.

luchia commented 9 years ago

The current solution saves our user an extra click to be redirected to the same page. I will keep thinking about it.