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TechieGuy12 / PlexServerAutoUpdater

Automatically update Plex when running the Plex service.
MIT License
118 stars 10 forks source link

Object reference not set to an instance of an object. #58

Closed Turbogame closed 1 year ago

Turbogame commented 1 year ago

Good morning,

I've updated to the latest release and set the location for my x64 Plex Installation folder. Now when I run the updater, I get the following error:

2022-10-30 09:44:38 Getting windows user. 2022-10-30 09:44:38 Checking if user is an administrator. 2022-10-30 09:44:38 Initializing the silent update. 2022-10-30 09:44:38 Getting the service user. 2022-10-30 09:44:38 The Plex service is installed. Let's get the user associated with the service. 2022-10-30 09:44:38 The Plex service user: XXX\XXX. 2022-10-30 09:44:38 Plex install folder: C:\Program Files\Plex\Plex Media Server\ . 2022-10-30 09:44:38 Plex local data folder: E:\. 2022-10-30 09:44:38 Updates folder: E:\Plex Media Server\Updates. 2022-10-30 09:44:38 Update channel: Plex Pass. 2022-10-30 09:44:38 Plex found in: C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe. 2022-10-30 09:44:38 64-bit: True. 2022-10-30 09:44:38 Verify the updates folder is specified. 2022-10-30 09:44:38 Verify the updates folder, E:\Plex Media Server\Updates exists. 2022-10-30 09:44:38 Getting ready to download the latest package. 2022-10-30 09:44:38 Checking for the latest version from Plex. 2022-10-30 09:44:38 The update channel is set for Plex Pass. 2022-10-30 09:44:38 Sending request to Plex: https://plex.tv/api/downloads/5.json?channel=plexpass 2022-10-30 09:44:39 Parsing the information from Plex. 2022-10-30 09:44:39 The file, E:\Plex Media Server\Updates\1.29.2.6334-817e19b35\packages\PlexMediaServer-1.29.2.6334-817e19b35-x86_64.exe, exists. Checking to see if the package is valid. 2022-10-30 09:44:41 Checking if the installation package is valid. 2022-10-30 09:44:41 The package is valid. The checksums match. 2022-10-30 09:44:41 Since the package is valid - not downloading again. 2022-10-30 09:44:41 Latest packages file: E:\Plex Media Server\Updates\1.29.2.6334-817e19b35\packages\PlexMediaServer-1.29.2.6334-817e19b35-x86_64.exe 2022-10-30 09:44:41 The latest file version available for download is 1.29.2.6334. 2022-10-30 09:44:41 Current version: . 2022-10-30 09:44:41 Latest version: 1.29.2.6334. 2022-10-30 09:44:43 Checking for server update. 2022-10-30 09:44:43 Object reference not set to an instance of an object. 2022-10-30 09:44:43 at TE.Plex.MediaServer.IsUpdateAvailable() at TE.Plex.SilentUpdate.Run()

Config file settings:

`<?xml version="1.0" encoding="utf-8"?>

` Am I doing something wrong? The PlexService service was running at the time as well.
TechieGuy12 commented 1 year ago

It appears the updater can't get the version number for the installed Plex server.

I can't reproduce the issue on my end, so I have created release 0.2.1.2-beta.1 with more logging to help determine if the version number can be retrieved from the currently installed Plex.

Turbogame commented 1 year ago

Ok, I've ran the new beta executable, and the logging is as follows:

2022-10-31 21:10:14 Getting windows user. 2022-10-31 21:10:14 Checking if user is an administrator. 2022-10-31 21:10:14 Initializing the update window. 2022-10-31 21:10:14 Initializing the timer object. 2022-10-31 21:10:14 Initializing the Plex media server object. 2022-10-31 21:10:14 Plex install folder: C:\Program Files\Plex\Plex Media Server. 2022-10-31 21:10:14 Getting the service user. 2022-10-31 21:10:14 The Plex service is installed. Let's get the user associated with the service. 2022-10-31 21:10:14 The Plex service user: WARNING\THISMESSAGEWILLSELFDESTRUCT. 2022-10-31 21:10:14 Plex local data folder: E:. 2022-10-31 21:10:14 Updates folder: E:\Plex Media Server\Updates. 2022-10-31 21:10:14 Update channel: Plex Pass. 2022-10-31 21:10:14 Plex found in: C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe. 2022-10-31 21:10:14 64-bit: True. 2022-10-31 21:10:14 Verify the updates folder is specified. 2022-10-31 21:10:14 Verify the updates folder, E:\Plex Media Server\Updates exists. 2022-10-31 21:10:14 Getting ready to download the latest package. 2022-10-31 21:10:14 Checking for the latest version from Plex. 2022-10-31 21:10:14 The update channel is set for Plex Pass. 2022-10-31 21:10:14 Sending request to Plex: https://plex.tv/api/downloads/5.json?channel=plexpass 2022-10-31 21:10:15 Parsing the information from Plex. 2022-10-31 21:10:15 The file, E:\Plex Media Server\Updates\1.29.2.6334-817e19b35\packages\PlexMediaServer-1.29.2.6334-817e19b35-x86_64.exe, exists. Checking to see if the package is valid. 2022-10-31 21:10:15 Checking if the installation package is valid. 2022-10-31 21:10:15 The package is valid. The checksums match. 2022-10-31 21:10:15 Since the package is valid - not downloading again. 2022-10-31 21:10:15 Latest packages file: E:\Plex Media Server\Updates\1.29.2.6334-817e19b35\packages\PlexMediaServer-1.29.2.6334-817e19b35-x86_64.exe 2022-10-31 21:10:15 The latest file version available for download is 1.29.2.6334. 2022-10-31 21:10:15 Current version: 1.29.1.6316. 2022-10-31 21:10:15 Latest version: 1.29.2.6334. 2022-10-31 21:10:17 The server is not in use continuing to perform the update. 2022-10-31 21:10:17 Displaying the update window.

Seems to be stuck on "Displaying the update window." Nothing seems to happen after that, although, the psupdate.exe executable is still running until I terminate it forcefully.

TechieGuy12 commented 1 year ago

The "Display the update window." message is the last one before the actual window is displayed on the screen. From there you would click the Updated button to perform the update.

Was there a window displayed?

Turbogame commented 1 year ago

No. But I restarted my computer, and the GUI came up after running the executable. It then successfully upgraded the server. The beta release seems to have fixed my problem.

Thanks!