Plex Service not Installed

[sbeaudoin]

What I did

• Copied version 0.2.1.1 in C:\Program Files\Plex Auto Updater.
• Plex server run as a service and ONLY as a service with NSSM as "Plex Media Server".
• Plex server is installed in "C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe".
• The service "Plex Media Server" is running and the web UI is available.
• Changed "PlexServiceName" of "psupdate.exe.config" to "Plex Media Server".
• First run strangely gives an error concerning the bluetooth stack being absent, did not occur on the following executions.
• Launched "psupdate.exe" as an administrator.

What occured

• Popup titled "Plex Updater Error" with the text "The Plex Service is not Installed".

What was expected

• A windows with an "upgrade" button.

[sbeaudoin]

Looking at the code, I see the parameter name is configusing. It is not the service name, but the display name of the installation package.

As my installation package was "Plex Media Server 1.29.1.6316 (x64)", I changed the "PlexServiceName" to that and it does not change nothing.

Looked at the registry key "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{688e1d8f-188e-49cd-83ca-2669a7e3f8cc}_is1", and the display name is correctly "Plex Media Server 1.29.1.6316 (x64)".

[TechieGuy12]

For the service name specified in the config file, you will need to use the value that is displayed in the service properties:

[sbeaudoin]

Oh! Yes, it did work. I suggest to make a service selection list available. This would show all services installed who point to nssm,exe. This would be easier than change a config file without remembering there is a display name and a service name and use the wrong one, as I did.

[TechieGuy12]

Plex can be installed as a service without using NSSM so I would need to list all services to ensure I won't miss any. This also wouldn't work when running the updater from a command line.

Instead, I'll update the code so either the service name or display name can be used to identify the service.